Automotive Parts Counterperson

Chevrolet Silverado LTD; Wilmington (DE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Above average income potential

Medical, dental and vision insurance

401(k) with employer match

Life insurance

Employee discounts

Generous paid time off package

Employee referral program

Paid training

Job summary

Preston Automotive Group in Wilmington, DE is seeking a Parts Counterperson to assist retail and internal customers in the Parts Department according to factory and dealership standards.

You will handle front and back counter sales, stock orders, inventory accuracy, warranty parts returns, and collaborate with the service department to support operations. Strong customer service and detail orientation are essential.

Qualifications

• Provide exceptional customer experience to external and internal customers.
• Drive to achieve personal goals.
• Attention to detail.
• Communication and organizational skills.
• High school diploma or equivalent.

Responsibilities

• Front and Back Counter Parts Sales
• Wholesale Parts Sales
• Placing stock orders when needed
• Maintaining accurate parts inventory
• Ensuring all parts are accounted for and have a designated bin location
• Receive and post incoming parts orders
• Shipment and handling of warranty requested parts returns
• Shipping and receiving duties as needed
• Generating & processing warranty scrap reports
• Bin counts as needed
• Contacting outside repair facilities/body shops to generate wholesale business
• Assisting Service department in any way deemed necessary

Skills

Customer service

Communication

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Job description

Description

A Parts Counterperson assists retail and internal customers within the Parts Department in accordance with factory and dealership standards.

Responsibilities include but are not limited to:

• Front and Back Counter Parts Sales
• Wholesale Parts Sales
• Placing stock orders when needed
• Maintaining accurate parts inventory
• Ensuring all parts are accounted for and have a designated bin location
• Receive and post incoming parts orders
• Shipment and handling of warranty requested parts returns
• Shipping and receiving duties as needed
• Generating & processing warranty scrap reports
• Bin counts as needed
• Contacting outside repair facilities/body shops to generate wholesale business
• Assisting Service department in any way deemed necessary

BENEFITS

• Above average income potential
• We are a family-owned leadership team that cares, and we proudly promote from within.
• Medical, dental and vision insurance
• 401(k) with employer match
• Life insurance
• Employee discounts
• Generous paid time off package
• Employee referral program
• Paid training

Requirements

• Ability to provide an exceptional customer experience to both external and internal customers.
• Drive to achieve personal goals
• Attention to detail
• Communication and organizational skills
• High school diploma or equivalent

Why should I work for Preston Automotive Group?

• Family Owned and Operated since 1977.
• A culture that treats each other like family and are active members in the communities we serve.
• Leadership and the tools needed to support you and our customers.
• Represent 18 different brands, including a power sports dealership, 4 body shops, 3 service centers, and several mobile service vans.

Will I receive training?

• We proudly invest in our team. You will start with hands-on training, followed by consistent digital and classroom training opportunities.