Automotive Parts Counterperson

Bob Bell Auto Group; Baltimore (MD); Ibrido; USD 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical and Prescription Drug Plans

Health Savings Account (HSA) Eligible

Wellness Program

Dental and Vision Plans

401K

Disability and Life Insurance

Employee Car Purchase Program

Career Progression

Great Company Culture

Descrizione del lavoro

Bob Bell Automotive Group is seeking an Automotive Parts Counterperson to assist customers across retail, wholesale, and service departments with parts inquiries and purchases. You will source parts using manufacturer catalogs and dealership software, and ensure accurate orders and timely availability.

The ideal candidate has automotive parts knowledge, strong communication skills, and the ability to thrive in a fast-paced environment while maintaining inventory integrity and customer service

Competenze

• Previous automotive parts experience preferred.
• GM / Chevrolet experience preferred.
• CDK experience preferred.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to lift up to 50 pounds and work in a physically active environment.
• Valid driver's license and clean driving record.

Mansioni

• Assist retail, wholesale, and service department customers with parts inquiries and purchases.
• Promptly greet customers and technicians and provide exceptional customer service.
• Identify, source, and recommend the correct parts using manufacturer catalogs and dealership software.
• Process parts orders accurately and efficiently.
• Maintain accurate inventory records and monitor stock levels.
• Receive, stock, and organize incoming parts shipments.
• Coordinate with service advisors and technicians to ensure timely parts availability for repairs.
• Follow up on special orders and communicate status updates to customers and internal departments.
• Process returns, warranties, and core returns according to manufacturer guidelines.
• Maintain a clean, organized, and professional parts department.
• Meet dealership and manufacturer performance standards.

Conoscenze

Parts knowledge

Customer service

Communication skills

Multitasking

Strumenti

CDK

Descrizione del lavoro

Automotive PartsCounterperson Needed!

Join the Bob Bell Automotive Group Team!

Responsibilities:

• Assist retail, wholesale, and service department customers with parts inquiries and purchases
• Promptly greet customers and technicians and provide exceptional customer service
• Identify, source, and recommend the correct parts using manufacturer catalogs and dealership software
• Process parts orders accurately and efficiently
• Maintain accurate inventory records and monitor stock levels
• Receive, stock, and organize incoming parts shipments
• Coordinate with service advisors and technicians to ensure timely parts availability for repairs
• Follow up on special orders and communicate status updates to customers and internal departments
• Process returns, warranties, and core returns according to manufacturer guidelines
• Maintain a clean, organized, and professional parts department
• Meet dealership and manufacturer performance standards

Qualifications:

• Previous automotive parts experience preferred
• GM / Chevrolet experience preferred
• CDK experience preferred
• Strong knowledge of automotive systems, parts, and accessories
• Experience with dealership management systems and electronic parts catalogs preferred
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment
• Valid driver's license and clean driving record
• Ability to lift up to 50 pounds and work in a physically active environment

Benefits

• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• We have 6 dealerships in the greater Baltimore, Maryland area!
• Employee Car Purchase Program
• Career Progression
• Great Company Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.