Automotive Parts Counterperson

Bob Bell Chevrolet; Baltimore (MD); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health plans

HSA Eligibility

Wellness Program

Dental & Vision

401K

Disability Insurance

Life Insurance

Employee Car Purchase

Career Progression

Company culture

Job summary

Bob Bell Automotive Group in Baltimore, MD is seeking an Automotive Parts Counterperson to assist customers across retail, wholesale, and service departments. You will identify, source, and sell parts using manufacturer catalogs and dealership software, and ensure accurate order processing.

This role requires the ability to multitask in a fast-paced environment, strong communication, and a valid driver's license. Experience with GM/Chevrolet and CDK is preferred.

Qualifications

• Previous automotive parts experience preferred.
• GM / Chevrolet experience preferred.
• CDK experience preferred.
• Strong knowledge of automotive systems, parts, and accessories.
• Experience with dealership management systems and electronic parts catalogs preferred.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and thrive in a fast-paced environment.
• Valid driver's license and clean driving record.
• Ability to lift up to 50 pounds and work in a physically active environment.

Responsibilities

• Assist retail, wholesale, and service department customers with parts inquiries and purchases.
• Promptly greet customers and technicians and provide exceptional customer service.
• Identify, source, and recommend the correct parts using manufacturer catalogs and dealership software.
• Process parts orders accurately and efficiently.
• Maintain accurate inventory records and monitor stock levels.
• Receive, stock, and organize incoming parts shipments.
• Coordinate with service advisors and technicians to ensure timely parts availability for repairs.
• Follow up on special orders and communicate status updates to customers and internal departments.
• Process returns, warranties, and core returns according to manufacturer guidelines.
• Maintain a clean, organized, and professional parts department.
• Meet dealership and manufacturer performance standards.

Skills

Automotive parts experience

GM/Chevrolet experience

CDK experience

Automotive systems knowledge

Dealership software experience

Customer service

Organization

Multitasking

Valid driver's license

Physical stamina (50 lbs)

Tools

CDK

Dealership management system

Electronic Parts Catalogs

Job description

Automotive PartsCounterperson Needed!

Join the Bob Bell Automotive Group Team!

Responsibilities:

• Assist retail, wholesale, and service department customers with parts inquiries and purchases
• Promptly greet customers and technicians and provide exceptional customer service
• Identify, source, and recommend the correct parts using manufacturer catalogs and dealership software
• Process parts orders accurately and efficiently
• Maintain accurate inventory records and monitor stock levels
• Receive, stock, and organize incoming parts shipments
• Coordinate with service advisors and technicians to ensure timely parts availability for repairs
• Follow up on special orders and communicate status updates to customers and internal departments
• Process returns, warranties, and core returns according to manufacturer guidelines
• Maintain a clean, organized, and professional parts department
• Meet dealership and manufacturer performance standards

Qualifications:

• Previous automotive parts experience preferred
• GM / Chevrolet experience preferred
• CDK experience preferred
• Strong knowledge of automotive systems, parts, and accessories
• Experience with dealership management systems and electronic parts catalogs preferred
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment
• Valid driver's license and clean driving record
• Ability to lift up to 50 pounds and work in a physically active environment

Benefits

• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• We have 6 dealerships in the greater Baltimore, Maryland area!
• Employee Car Purchase Program
• Career Progression
• Great Company Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.