Automotive Parts Counterperson

Shelby American, Inc.; Aberdeen (MD); On-site; USD 30,000 - 60,000; Full time

Job summary

Join a family-owned company as a Parts Counterperson where you will assist customers and ensure efficient parts management. This role offers an opportunity to work in a supportive environment that values personal growth and community involvement. You will be responsible for both front and back counter sales, maintaining inventory, and providing exceptional service to both retail and internal customers. With a commitment to training and development, this position is ideal for those looking to build a rewarding career in the automotive industry.

Benefits

Medical, Dental and Vision Insurance

401(k) with Employer Match

Life Insurance

Employee Discounts

Generous Paid Time Off

Employee Referral Program

Paid Training

Qualifications

• Exceptional customer experience skills are essential.
• Attention to detail and strong communication skills are required.

Responsibilities

• Assist customers with parts sales and maintain inventory accuracy.
• Handle shipping, receiving, and warranty parts returns.

Skills

Customer Service

Attention to Detail

Communication Skills

Organizational Skills

Goal-Oriented

Education

High School Diploma or Equivalent

Job description

Description

A Parts Counterperson assists retail and internal customers within the Parts Department in accordance with factory and dealership standards.

Responsibilities include but are not limited to:

1. Front and Back Counter Parts Sales
2. Wholesale Parts Sales
3. Placing stock orders when needed
4. Maintaining accurate parts inventory
5. Ensuring all parts are accounted for and have a designated bin location
6. Receive and post incoming parts orders
7. Shipment and handling of warranty requested parts returns
8. Shipping and receiving duties as needed
9. Generating & processing warranty scrap reports
10. Bin counts as needed
11. Contacting outside repair facilities/body shops to generate wholesale business
12. Assisting Service department in any way deemed necessary

BENEFITS

• Above average income potential
• We are a family-owned leadership team that cares, and we proudly promote from within.
• Medical, dental and vision insurance
• 401(k) with employer match
• Life insurance
• Employee discounts
• Generous paid time off package
• Employee referral program
• Paid training

Requirements

• Ability to provide an exceptional customer experience to both external and internal customers.
• Drive to achieve personal goals
• Attention to detail
• Communication and organizational skills
• High school diploma or equivalent

Why should I work for Preston Automotive Group?

• Family Owned and Operated since 1977.
• A culture that treats each other like family and are active members in the communities we serve.
• Leadership and the tools needed to support you and our customers.
• Represent 18 different brands, including a power sports dealership, 4 body shops, 3 service centers, and several mobile service vans.

Will I receive training?

• We proudly invest in our team. You will start with hands-on training, followed by consistent digital and classroom training opportunities.