Automotive Parts Counter Specialist - Growth & Perks

Napleton Automotive Group; Elmhurst (IL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Sick Time

Paid Training

Employee Discounts

Growth Opportunities

Job summary

Napleton Automotive Group in Elmhurst is seeking an Automotive Parts Counter Sales Associate located at Napleton Elmhurst Acura/KIA. You will liaise with internal and external customers, promoting the sale of parts, labor, and accessories, and provide outstanding service.

Greet customers, identify needs, handle parts inquiries, process purchases, and manage parts inventory and documentation. You will support service technicians and maintain department security while working closely with the

Qualifications

• 1 year of automotive parts experience.
• Valid driver's license.
• Excellent customer service skills.
• Automotive knowledge.
• Able to lift 100 pounds.

Responsibilities

• Greet customers, determine their needs, and provide excellent customer service.
• Establish a method of payment.
• Handle all parts telephone inquiries regarding parts purchase.
• Parts distribution to service technicians.
• Accept warranty parts and cores for return.
• Return all warranty parts to factory via proper tagging.
• Process all pertinent documents and parts.
• Identify related parts for repair jobs.
• Advise customer or Service Consultant on stocking status.
• Ensure Parts Department security for parts and paperwork.
• Write purchase orders for parts and sublet work with approvals.
• Use the computer system to post sales and track lost sales.
• Provide information to Parts Manager for orders and emergencies.
• Maintain parts in correct locations and bins.
• Keep work area clean and assist with waste.
• Keep up to date on training and certification.
• Stock parts inventory and run bin spot checks.
• Handle cash and checkout customers.
• Communicate across parts and other departments.
• Report issues to department manager.

Skills

Automotive parts exp

Customer service

Automotive knowledge

Driver's license

Physical ability

Job description

Napleton Automotive Group in Elmhurst is seeking an Automotive Parts Counter Sales Associate located at Napleton Elmhurst Acura/KIA. You will liaise with internal and external customers, promoting the sale of parts, labor, and accessories, and provide outstanding service.

Greet customers, identify needs, handle parts inquiries, process purchases, and manage parts inventory and documentation. You will support service technicians and maintain department security while working closely with the