Automotive Parts Counter Associate

Napleton Automotive Group; Elmhurst (IL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Sick Time

Paid Training

Employee Discounts

Growth Opportunities

Job summary

Napleton Automotive Group in Elmhurst is seeking an Automotive Parts Counter Sales Associate located at Napleton Elmhurst Acura/KIA. You will liaise with internal and external customers, promoting the sale of parts, labor, and accessories, and provide outstanding service.

Greet customers, identify needs, handle parts inquiries, process purchases, and manage parts inventory and documentation. You will support service technicians and maintain department security while working closely with the

Qualifications

• 1 year of automotive parts experience.
• Valid driver's license.
• Excellent customer service skills.
• Automotive knowledge.
• Able to lift 100 pounds.

Responsibilities

• Greet customers, determine their needs, and provide excellent customer service.
• Establish a method of payment.
• Handle all parts telephone inquiries regarding parts purchase.
• Parts distribution to service technicians.
• Accept warranty parts and cores for return.
• Return all warranty parts to factory via proper tagging.
• Process all pertinent documents and parts.
• Identify related parts for repair jobs.
• Advise customer or Service Consultant on stocking status.
• Ensure Parts Department security for parts and paperwork.
• Write purchase orders for parts and sublet work with approvals.
• Use the computer system to post sales and track lost sales.
• Provide information to Parts Manager for orders and emergencies.
• Maintain parts in correct locations and bins.
• Keep work area clean and assist with waste.
• Keep up to date on training and certification.
• Stock parts inventory and run bin spot checks.
• Handle cash and checkout customers.
• Communicate across parts and other departments.
• Report issues to department manager.

Skills

Automotive parts exp

Customer service

Automotive knowledge

Driver's license

Physical ability

Job description

The Ed Napleton Automotive Group is looking for our next Automotive Parts Counter Sales Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Elmhurst Acura/KIA, theAutomotive Parts Counter Sales Associate is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Pay ranging between $22-$28 per hour based on experience
• Family Owned and Operated - 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Greet customers, determine their needs, and provide excellent customer service and satisfaction
• Establish a method of payment
• Handle all parts telephone inquiries regarding parts purchase
• Parts distribution to service technicians
• Accept warranty parts and cores for return
• Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory
• Process all pertinent documents and associated parts
• Actively identify related parts needed on repair jobs
• Advise customer or Service Consultant of all parts stocking status
• Ensure Parts Department security for all parts and paperwork
• Write purchase orders for parts and sublet work required from outside suppliers and get management approval
• Use the computer system consistently and accurately to post sales and track lost sales
• Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales
• Maintain parts in correct locations and bins
• Keep work and department area clean
• Help with taking out garbage and boxes
• Keep up to date on all training and certification
• Responsible for pulling and stocking parts inventory
• Run bin "spot checks" as directed
• Be responsible for receiving money and cashing out customers
• Establish good communications between associates in parts and other departments
• Report any issues to department manager

Job Requirements:

• A minimum of1 year of experience inautomotive parts
• Ability to Lift 100 pounds
• Automotive knowledge
• Excellent Customer Service Skills
• A valid driver's license
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws