Automotive Parts Counter Specialist - Customer-Focused

Toyota; Dartmouth (MA); On-site; USD 22,000 - 33,000; Full time

Job summary

Toyota of Dartmouth is seeking a dependable, customer-focused Parts Counter Person to join our team in Dartmouth, MA. You will help customers and service technicians find the right automotive parts, process orders, and maintain an organized inventory.

Responsibilities include assisting both retail and wholesale customers, looking up parts via catalogs and VINs, providing pricing, and processing invoices. Prior Toyota parts knowledge and dealership management system experience are a plus, with

Qualifications

• Experience assisting customers with parts inquiries and purchases.
• Ability to look up parts using catalogs, vehicle information and VINs.
• Experience processing invoices, payments, returns, and exchanges.
• Experience receiving shipments and inventory counts.
• Strong customer service, communication, and organizational skills.
• Automotive parts or dealership experience preferred.
• Toyota parts knowledge and dealership management system experience are a plus.

Responsibilities

• Assist retail and wholesale customers with parts inquiries and purchases.
• Identify and supply parts for service technicians.
• Look up parts using electronic catalogs, vehicle information, and VINs.
• Provide pricing, confirm availability, and place special orders.
• Process invoices, payments, returns, and exchanges accurately.
• Receive shipments, stock shelves, and assist with inventory counts.
• Keep the parts department clean, organized, and safe.
• Reliable attendance, a team-oriented attitude, and a willingness to learn.
• Ability to safely handle and move automotive parts, with reasonable accommodation as needed.

Skills

Customer service

Communication

Organizational skills

Basic computer skills

Attention to detail

Multitasking

Dealership experience

Automotive parts

Toyota parts knowledge

Dealership management system

Tools

Dealer management system

Job description

Toyota of Dartmouth is seeking a dependable, customer-focused Parts Counter Person to join our team in Dartmouth, MA. You will help customers and service technicians find the right automotive parts, process orders, and maintain an organized inventory.

Responsibilities include assisting both retail and wholesale customers, looking up parts via catalogs and VINs, providing pricing, and processing invoices. Prior Toyota parts knowledge and dealership management system experience are a plus, with