Auto Parts Counter Specialist – Wholesale & Retail Support

Central Florida Toyota; Orlando (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Benefits package

401k match

Career growth

Job summary

Central Florida Toyota, a Penske Automotive Group dealership, is seeking an experienced Parts Counter Representative to join our team and help deliver extraordinary customer experiences. In this role, you'll support retail and wholesale customers as well as service technicians by ensuring timely and accurate parts delivery, contributing to customer satisfaction and smooth operations.

We offer a comprehensive benefits program, career growth opportunities, and a values-driven culture built on

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive "team-player" attitude
• Excellent communication, interpersonal, and organizational skills
• Strong work ethic and ability to thrive in a fast-paced, results-driven environment

Responsibilities

• Commitment: Support both customers and service technicians by ensuring required parts are available when needed, and that every interaction reflects world-class service
• Excellence: Maintain an unparalleled level of detail and accuracy in a fast-paced environment. Focus on customer and technician satisfaction while ensuring profitability.
• Authenticity: Provide knowledgeable assistance regarding parts questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
• Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Parts Department with the Parts Manager and reporting on your progress

Job description

Central Florida Toyota, a Penske Automotive Group dealership, is seeking an experienced Parts Counter Representative to join our team and help deliver extraordinary customer experiences. In this role, you'll support retail and wholesale customers as well as service technicians by ensuring timely and accurate parts delivery, contributing to customer satisfaction and smooth operations.

We offer a comprehensive benefits program, career growth opportunities, and a values-driven culture built on