Automotive Parts Counter Specialist

Balise Motor Sales; Warwick (RI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health, dental, life and disability保险

401(k) with company match

Flexible spending accounts

Paid Time-Off

Job summary

Balise Motor Sales in Warwick, RI is seeking a courteous Parts Counter Associate to assist mechanics and customers with purchasing parts and supplies. The role involves tracking parts, handling payments, and ensuring accurate billing through the service department and collision repair.

You will reference the parts manual to identify the right components by make, model, and year, provide price quotes by phone, and communicate with Parts Manager and Service Advisors about stock, backorders, and

Qualifications

• Experience in the automotive Parts Field.
• Customer service and organization skills.
• Familiarity with the vehicle products is preferred, but not required.
• CDK Knowledge and Experience is preferred, but not required.

Responsibilities

• Tracking all incoming and outgoing parts for dealership.
• Handling parts payment collection and making sure all parts are billed correctly through service department and collision repair.
• Packaging and shipping parts back to the manufacturer.
• Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference
• Refer to parts manual to identify exactly the right parts for the make, model, and year of vehicles being serviced.
• Providing highest quality of customer service.
• Answer phone calls providing price quotes and other information
• Notify Parts Manager of out-of-stock parts or materials that need immediate attention
• Notify Service Advisor and/or Customer when specialty parts have been received
• Notify the Body Shops when all parts have been arrived and when they will be delivered
• Assist in putting all order away in a timely manner
• Follow up on backordered parts
• Other duties assigned by the Parts Manager

Skills

Customer service

Organization skills

Automotive parts knowledge

CDK knowledge (preferred)

Tools

CDK software

Job description

Balise Motor Sales in Warwick, RI is seeking a courteous Parts Counter Associate to assist mechanics and customers with purchasing parts and supplies. The role involves tracking parts, handling payments, and ensuring accurate billing through the service department and collision repair.

You will reference the parts manual to identify the right components by make, model, and year, provide price quotes by phone, and communicate with Parts Manager and Service Advisors about stock, backorders, and