Automotive Parts Counter Specialist

Balise Motor Sales; Wilbraham (MA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Flexible spending accounts

Paid Time-Off

Job summary

Balise Motor Sales in Wilbraham, MA is seeking a Parts Counter Associate to support mechanics and customers with parts purchases. You will handle billing, inventory, and customer inquiries to ensure smooth shop operations.

The role requires automotive parts experience and strong customer service, with a focus on accuracy and efficient stock management. Join a busy parts department and help maintain supply readiness.

Qualifications

• Previous parts counter, inventory or related automotive experience is required.
• Excellent customer service skills.
• Attention to detail to ensure accurate records and proper part storage.

Responsibilities

• Handle parts payment collection and ensure correct billing through service and repair departments.
• Identify and assist customers in selecting correct parts using catalogs.
• Process warranty parts claims and returns per dealership policies.
• Use catalogs and inventory systems to look up part numbers and stock levels.
• Receive, unpack, and store shipments; update records promptly.
• Prepare and ship parts orders, and notify when back-ordered items arrive.
• Keep the parts counter and stockroom clean and well-stocked.

Skills

Customer service

Attention to detail

Job description

Balise Motor Sales in Wilbraham, MA is seeking a Parts Counter Associate to support mechanics and customers with parts purchases. You will handle billing, inventory, and customer inquiries to ensure smooth shop operations.

The role requires automotive parts experience and strong customer service, with a focus on accuracy and efficient stock management. Join a busy parts department and help maintain supply readiness.