Automotive Parts Counter Specialist

Smithtown Nissan; Saint James (NY); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Employee discounts

Job summary

Tantillo Auto Group is seeking an experienced Parts Counterman for our new store. The role requires automotive counter experience and a commitment to delivering outstanding service to customers and staff.

You will oversee the parts sales process, communicate with customers, provide price quotes, verify parts against shop estimates, pull and stock parts, and ensure proper billing on service repair orders. On-site position with benefits offered.

Qualifications

• High School Diploma or equivalent.
• Prior automotive counter experience in OEM or aftermarket setting.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization

Skills

Automotive counter experience

Education

High School Diploma or equivalent

Job description

Tantillo Auto Group is seeking an experienced Parts Counterman for our new store. The role requires automotive counter experience and a commitment to delivering outstanding service to customers and staff.

You will oversee the parts sales process, communicate with customers, provide price quotes, verify parts against shop estimates, pull and stock parts, and ensure proper billing on service repair orders. On-site position with benefits offered.