Automotive Parts Counter Specialist

Tantillo Auto Group; New York (NY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Employee discounts

Job summary

Tantillo Auto Group is seeking an experienced Parts Counterman for our new store in New York. We will only review applications with prior automotive counter experience. The role focuses on accurate parts sales, professional customer interactions, and efficient stock management.

Responsibilities include processing orders, quoting prices, reading parts catalogs, handling payments, and coordinating with the body shop. A valid driver's license is required.

Qualifications

• High School Diploma or equivalent.
• Prior automotive counter person experience in an OEM or aftermarket setting.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, interest, commissions, proportions, and volume.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.

Skills

Automotive counter experience

Customer service

Interpersonal skills

Time management

Education

High School Diploma

Job description

Tantillo Auto Group is seeking an experienced Parts Counterman for our new store in New York. We will only review applications with prior automotive counter experience. The role focuses on accurate parts sales, professional customer interactions, and efficient stock management.

Responsibilities include processing orders, quoting prices, reading parts catalogs, handling payments, and coordinating with the body shop. A valid driver's license is required.