Automotive Parts Counter Specialist

Sonic Automotive; Coeur d'Alene (ID); On-site; USD 20,000 - 29,000; Full time

Job summary

Dave Smith CDA is hiring for a Parts Sales Associate to assist customers at the counter, by phone, and through shop channels. The role involves pricing, product recommendations, and processing orders with a focus on accurate fulfillment.

You will support service technicians and coordinate parts shipments while maintaining inventory and a clean workspace. The position requires a high school diploma or equivalent and 1+ year of automotive parts or sales experience, strong customer service, and a

Qualifications

• High school diploma or equivalent is required.
• 1+ year of automotive parts and/or sales experience is preferred.
• Strong customer service and communication skills are essential.
• Professional appearance and ability to work in a fast-paced environment are needed.
• Authorized to work in the U.S. and able to pass pre-employment screening.

Responsibilities

• Assist customers with parts selection, pricing, and product recommendations.
• Process parts orders, inventory requests, and emergency purchases.
• Support service technicians with parts sourcing and repair order transactions.
• Coordinate shipments, deliveries, and back-order management.
• Process returns, credits, and customer payments.
• Maintain inventory, product knowledge, and a clean work area.
• Follow company safety standards and procedures.

Skills

Customer service

Communication

Professional appearance

Education

High school diploma or equivalent

Job description

Dave Smith CDA is hiring for a Parts Sales Associate to assist customers at the counter, by phone, and through shop channels. The role involves pricing, product recommendations, and processing orders with a focus on accurate fulfillment.

You will support service technicians and coordinate parts shipments while maintaining inventory and a clean workspace. The position requires a high school diploma or equivalent and 1+ year of automotive parts or sales experience, strong customer service, and a