Automotive Parts Counter

Pat Milliken Ford; Redford Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

BCBS health coverage

Paid vacation after 1 year

Dental insurance

Vision coverage

401(K) retirement plan

Collaborative, family environment

Promote from within

Job summary

Pat Milliken Ford, a long-standing Michigan Ford dealer, seeks a parts associate to drive parts sales and deliver superior service. You will handle inquiries, locate parts, and invoice customers in a fast-paced environment.

The role emphasizes teamwork, professional communication, and adherence to safety policies while offering growth opportunities and weekend-off benefits.

Qualifications

• Experience with auto parts sales and a focus on customer service.
• Strong organizational and time management skills.
• Proficient communication and a professional appearance.

Responsibilities

• Oversees the parts sales process from inquiry to invoicing.
• Works with parts manager to locate out-of-stock items.
• Completes special order parts requests for customers.

Skills

Auto parts sales

Customer service

Organizational skills

Communication

Time management

Driver's license

Education

High School Diploma or equivalent

Job description

Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation and know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row. We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.

Pat Milliken Ford will do all it can to promote their employee’s growth within the store and offers a wide range of benefits including weekends off for all employees.

Responsibilities

• Oversees the parts sales process from customer inquiry to finding the part to invoicing the customer
• Works with parts manager to locate any parts not in stock
• Completes special order parts requests for any parts that need to be ordered for the customer
• Communicates with customer on the status of any parts ordered and notifies them upon delivery to the dealership
• Performs other duties as assigned
• Serves as backup to stocking clerk as necessary
• Communicates with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understands and follows federal, state and local regulations applicable to industry

Qualifications

• High School Diploma or equivalent required
• Experience with auto parts sales required
• People focused and strives to provide great customer service
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Professional appearance and strong work ethic
• Proficient computer skills preferred
• Valid and current Driver's License with ability to maintain a good driving record

What We Offer

• BCBS for employee and eligible family members (PPO or HMO)
• Paid vacation after a year
• Dental
• Vision
• 401(K)
• Collaborative, family environment
• Promote from within culture