Parts Counterperson

Westfield Ford, Inc; Lyons Township (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

PTO & Sick Leave

401(K)

Local 731 Union position

Flexible Working Hours

Competitive Pay

Job summary

Westfield Ford, Inc. in Lyons Township, IL seeks a Parts Counter Person to deliver friendly customer service and drive retail parts sales. You will oversee the parts sales process from start to finish and coordinate with the parts team to locate items.

This role requires solid knowledge of automobiles, strong communication and math skills, and the ability to work in a fast-paced environment. Prior Ford dealership experience is a plus; high school diploma or equivalent required.

Qualifications

• High school diploma or equivalent.
• Prior experience in auto parts or Ford dealership is a plus.
• Strong communication and analytical skills with a customer focus.
• Ability to learn new technology and repair/service procedures.

Responsibilities

• Oversee the parts sales process from start to finish.
• Work with parts manager to locate any parts not in stock.
• Complete special order part requests for customers.
• Communicate with customers on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Follow all safety policies and procedures.
• Understand and follow all federal, state and local regulations.

Skills

Knowledge of automobiles

Strong communication skills

Analytical skills

Customer service

Organizational skills

Detail oriented

Fast-paced environment

Reading and math skills

Teamwork

Positive attitude

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Parts Counter Person Compensation and Benefits:

• Competitive Pay
• Flexible Working Hours
• Health Insurance
• PTO & Sick Leave
• 401(K)
• Local 731 Union position

Parts Counter Person Responsibilities:

• Oversee the parts sales process from start to finish
• Work with parts manager to locate any parts not in stock
• Complete special order part request for the customer
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements:

• Previous experience at a Ford dealership is a plus
• Ability to identify the problem quickly
• Knowledge of automobiles
• Effective analytical and communication skills
• Strong reading, computer, and mathematics skills
• Ability to learn new technology and repair and service procedures and specifications
• Minimum of 1 year in service department
• Ability to lift 50 pounds and work on your feet for extended periods of time
• Ability to work in a fast-paced environment
• Basic computer skills
• Positive, friendly attitude
• High school diploma or equivalent
• Experience with auto parts sales (preferred)
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.