Automotive Parts Counter

NAPA Auto Parts; Ipswich (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Generous Employee Discount

401(k)

Paid time off

Job summary

NAPA Auto Parts in Ipswich, Massachusetts, is looking for a Parts Counter Salesperson to assist customers with automotive parts inquiries. Ideal candidates will have automotive parts knowledge and a passion for customer service. The role involves maintaining the sales floor and stockroom, providing exceptional service, and managing customer interactions both in person and over the phone. Joining NAPA means being part of a family-oriented team with benefits such as employee discounts and a fun work environment.

Qualifications

• Automotive parts knowledge is required.
• Capable of lifting and moving items weighing up to 50 pounds.
• Flexible availability to work within store hours.

Responsibilities

• Assist customers with auto parts inquiries in person and online.
• Provide exceptional customer service ensuring satisfaction.
• Maintain a clean sales floor and stockroom.

Skills

Automotive parts knowledge

Customer service

Flexibility in availability

Job description

Overview

Join Our Team as a Parts Counter Salesperson - Automotive Enthusiasts Welcome!

Are you passionate about cars and trucks? Do you have a keen interest in the automotive industry? If you answered "yes," then we have the perfect opportunity for you! We are currently seeking a Parts Counter Salesperson to become an integral part of our team at NAPA Auto Parts.

About Us: At NAPA, we are more than just an auto parts store - we are a close-knit family! For 50+ years our family owned and operated business has been delivering top-notch customer service and quality products to our valued customers. Our longstanding commitment to excellence has earned us a trusted reputation within the community. From small engines to heavy-duty trucks, and everything in between, we cater to various automotive needs, ensuring customer satisfaction every step of the way.

Why Join Our Team

• Generous Employee Discount: As a valued member of our team, you\'ll enjoy a generous employee discount on our wide range of automotive products. Fuel your passion for cars while saving on top-quality parts!
• Fun and Fast-Paced Work Environment: Join a team of automotive enthusiasts who share your passion and enthusiasm for all things cars! Our work environment is energetic, dynamic, and fosters a sense of camaraderie among team members.
• Benefits: 401(k); Employee discounts; Paid time off

Responsibilities

• Assist both retail and wholesale customers with their auto parts inquiries and needs, whether in person, over the phone, or through online ordering.
• Provide exceptional customer service, ensuring all store customers leave satisfied and with the right parts for their vehicles.
• Maintain a clean and refreshed sales floor and stockroom, ensuring a pleasant shopping experience for our customers.
• Work closely with various suppliers to find the best solutions for our customers\' automotive requirements.
• Handle the check-in of freight and put away parts efficiently.
• Prepare inventory orders for customer pick up or delivery, ensuring accuracy and timeliness.
• Manage core, defective, and new product returns from customers professionally and efficiently.
• Effectively communicate product features and warranty policy information.

Qualifications

• Automotive parts knowledge is required
• Capable of lifting and moving items weighing up to 50 pounds
• Flexible availability to work within our store\'s hours of operation
• This is the perfect opportunity for you if: You genuinely enjoy helping customers with their auto parts and service inquiries.
• Your passion for automotive parts comes from years of working in the automotive industry or tinkering with/repairing cars and trucks.
• You are eager to learn all things automotive and are dedicated to providing outstanding customer care.
• Safety and reliability are priorities for you in every aspect of your work.
• You thrive in a dynamic work environment where every day brings new challenges and opportunities.