Automotive Mobile Diagnostic Technician

Caliber Collision; Las Cruces (NM); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Company vehicle

Cell phone

Laptop

401K

Health care packages

Job summary

Protech Automotive Solutions is seeking Mobile Service Technicians to perform air conditioning service, automotive repairs, on-site scanning support, wire repairs, and diagnostics within their market area.

The role requires 3+ years in auto repair, knowledge of diagnostic tools, and strong customer communication. A company vehicle and training opportunities are provided as part of a team-focused, fast-paced environment.

Qualifications

• Minimum of 3 years automotive repair experience.
• ASE or I-CAR certifications a plus.
• Knowledge of diagnostic scan tools and factory software.
• Ability to explain technical diagnoses to customers and insurers.

Responsibilities

• Perform air conditioning evacuation & recharge.
• Troubleshoot and diagnose mechanical and electrical repairs.
• Estimate, invoice, part identification, quality checks.
• Test drive vehicles after repairs.
• Maintain organized work area and inventory.

Skills

Automotive repair experience

Diagnostic scan tools

Factory software knowledge

Customer service

Computer literacy

Education

Trade school experience

ASE certification

I-CAR certification

Tools

OE scan tools

VCI

Laptops

Mobile devices

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Job Summary Mobile Service Technicians will complete air conditioning service, automotive repairs, on site scanning support, wire repairs and diagnostics within their market area.

Roles & Responsibilities

Customer service focused, ability to develop relationships and deliver operational consistency Perform Air Conditioning Evacuation & Recharge Troubleshoot and diagnose mechanical and electrical repairs Understand and complete estimating, invoicing, part identification, pre and post quality control checklists Adequately explain technical diagnoses and repair planning needs to include shop personnel, insurance adjusters, and customers Utilize various tools, diagnostic equipment, and Virtual support team resources to make the most effective recommendations Test drive vehicles after repairs are completed Check all parts for quality and accuracy before installing Complete assigned training and certifications, to include continuing education courses Communicate with field team to ensure efficiency and productivity Maintain a well-organized work area Responsible for ensuring tooling software updates are completed immediately Accountable for assigned inventory Including: Laptops, OE scan tools, VCI, other equipment provided Develop and maintain excellent customer relationships through our company purpose and core values

Qualifications, Education & Experience

Minimum of 3 years automotive repair experience Trade school experience a plus ASE or I-CAR certifications a plus Knowledge of diagnostic scan tools and factory software Obtain AC certification & follow safety standards Excellent customer service and communication skills Knowledge and ability to use computers, mobile devices, and related technology efficiently Self -motivated, positive attitude, with a customer focused vision

Requirements

Must be at least 21 years of age Must have a valid driver’s license and ability to pass MVR check Ability to pass a background check Must be able to lift 60 pounds independently Travel may be required for continuing education and certification training Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping Requires frequent driving of company and customer vehicles Extensive travel within assigned area is expected May have exposure to fumes, dust, and chemicals Ability to work in a shop environment in inclement weather Required to wear PPE to include but not limited to facial covering, eye protection, gloves Protech uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

Benefits

• Our benefits are some of the best in the industry.
• Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US.

At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools. At Protech we take what we do seriously, but provide a family atmosphere and have a good time. Consider joining our team as we work through some of the most ground breaking technology in automotive history.