Automotive Mobile Diagnostic Technician

Caliber Collision; SOUTH PLAINFIELD (NJ); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision from day one

Paid weekly pay

Paid vacation & holidays from day 1

Career growth opportunities - internal

Job summary

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to perform all-purpose duties, applying technical knowledge to assist customers and support the Autel scanning unit. Responsibilities include answering calls, explaining scanning procedures, and resolving vehicle diagnostic issues.

The role offers hands-on experience with advanced diagnostic equipment, potential for growth, and a path to certifications.

Qualifications

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred.
• Must be able to pass all pre-employment screenings including background checks.

Responsibilities

• Assists customers using the Autel scanning unit and explains scanning procedures.
• Answers inbound and outbound phone calls in support of the Autel unit and its diagnostics.
• Performs other duties as assigned related to vehicle diagnostics and customer support.

Skills

Verbal communication

Written communication

Customer service

Multi-tasking

Education

I-CAR Certification

ASE Certification

Tools

Autel scanning unit

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

OUR MOBILE DIAGNOSTIC TECHNICIANS FOR THIS POSITION CAN MAKE UP TO:

$30.00 per flag hour.

WHAT'S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

ABILITIES / SKILLS / KNOWLEDGE

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer Protech uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

Protech Automotive Solutions, has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems. We also handle soft touch repair and replacement of delicate vehicle interior trim components. At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools. Our benefits are some of the best in the industry. Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US. At Protech we take what we do seriously, but provide a family atmosphere and have a good time. Consider joining our team as we work through some of the most ground breaking technology in automotive history.