Automotive Mobile Technician

Caliber Collision; Chicago (IL); In loco; USD 50.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company vehicle

401K plan

Health care benefits

Laptop + cell phone provided

Descrizione del lavoro

Protech Automotive Solutions seeks skilled Mobile Service Technicians to perform air conditioning service, repairs, on-site scanning support, and diagnostics within their market area.

Key duties include communicating with customers, insurance adjusters, and shop staff; using diagnostic tools; and maintaining documentation, inventory, and safety standards. A strong customer focus and 3+ years in automotive repair are required.

Competenze

• Minimum of 3 years automotive repair experience.
• Trade school experience a plus.
• ASE or I-CAR certifications a plus.
• Knowledge of diagnostic scan tools and factory software.
• Obtain AC certification & follow safety standards.
• Excellent customer service and communication skills.

Mansioni

• Provide top tier automotive service and repairs.
• Perform Air Conditioning Evacuation & Recharge.
• Troubleshoot and diagnose mechanical/electrical repairs.
• Explain diagnoses and repair planning to customers and staff.
• Utilize diagnostic tools and documentation to recommend repairs.
• Test drive vehicles after repairs and ensure quality control.
• Maintain organized work area and comply with safety standards.

Conoscenze

Automotive repair

Diagnostics

Customer service

Communication

Computer skills

Self-motivated

Formazione

Trade school experience

ASE or I-CAR certifications

Strumenti

Diagnostic scan tools

Factory software

Descrizione del lavoro

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Mobile Service Technicians will complete air conditioning service, automotive repairs, on site scanning support, wire repairs and diagnostics within their market area.

Roles & Responsibilities

• Customer service focused, ability to develop relationships and deliver operational consistency
• Perform Air Conditioning Evacuation & Recharge
• Troubleshoot and diagnose mechanical and electrical repairs
• Understand and complete estimating, invoicing, part identification, pre and post quality control checklists
• Adequately explain technical diagnoses and repair planning needs to include shop personnel, insurance adjusters, and customers
• Utilize various tools, diagnostic equipment, and Virtual support team resources to make the most effective recommendations
• Test drive vehicles after repairs are completed
• Check all parts for quality and accuracy before installing
• Complete assigned training and certifications, to include continuing education courses
• Communicate with field team to ensure efficiency and productivity
• Maintain a well-organized work area
• Responsible for ensuring tooling software updates are completed immediately
• Accountable for assigned inventory Including: Laptops, OE scan tools, VCI, other equipment provided
• Develop and maintain excellent customer relationships through our company purpose and core values

Qualifications, Education & Experience

• Minimum of 3 years automotive repair experience
• Trade school experience a plus
• ASE or I-CAR certifications a plus
• Knowledge of diagnostic scan tools and factory software
• Obtain AC certification & follow safety standards
• Excellent customer service and communication skills
• Knowledge and ability to use computers, mobile devices, and related technology efficiently
• Self -motivated, positive attitude, with a customer focused vision

Requirements

• Must be at least 21 years of age
• Must have a valid driver's license and ability to pass MVR check
• Ability to pass a background check
• Must be able to lift 60 pounds independentlyTravel may be required for continuing education and certification training
• Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping
• Requires frequent driving of company and customer vehicles
• Extensive travel within assigned area is expected
• May have exposure to fumes, dust, and chemicals
• Ability to work in a shop environment in inclement weather
• Required to wear PPE to include but not limited to facial covering, eye protection, gloves
• Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.
• Must be eligible to work in the U.S. with no restrictions.

Protech Automotive Solutions, has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems.

We also handle soft touch repair and replacement of delicate vehicle interior trim components.

At Protech, we enjoy a fast paced work environment with challenging advanced skill development.

We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools.

Our benefits are some of the best in the industry.

• Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US.

At Protech we take what we do seriously, but provide a family atmosphere and have a good time.

Consider joining our team as we work through some of the most ground breaking technology in automotive history.