Automotive Maintenance Coordinator - Remote

Enterprise Holdings; Tampa (FL); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading company in Automotive Fleet Management is seeking candidates for a customer service role. This position, based in the Tampa area, requires prior experience in customer service and automotive work. Competitive hourly pay with additional compensation for certifications and flexible working options are offered.

Benefits

Comprehensive benefits package

Paid vacation

Medical, dental, and vision insurance

Flexible work-from-home options

Qualifications

• 18 years of age or older.
• Six months of customer service experience.
• Six months of automotive maintenance or repair experience.

Responsibilities

• Provide timely responses to orders submitted by phone and email.
• Review proposals to ensure proper services are performed.
• Negotiate pricing and assess warranty applications.

Skills

Customer service

Automotive maintenance

Microsoft Office

Education

Degree in Automotive Technology

Job description

Employer Industry: Automotive Fleet Management

Why consider this job opportunity:
- Salary up to $22.59 per hour
- Additional compensation for weekend and evening shifts (up to $2.00/hour)
- Opportunity to earn an extra $0.25/hr for each current ASE certification held
- Comprehensive benefits package including paid vacation, medical, dental, and vision insurance
- Flexible work-from-home position within the Tampa Metropolitan Area
- Supportive work environment focused on employee development and growth

What to Expect (Job Responsibilities):
- Provide timely responses to orders submitted by phone and email in an efficient and friendly manner
- Review proposals to ensure proper services are performed according to manufacturers' guidelines
- Negotiate pricing and assess warranty applications while creating purchase orders
- Contact clients to provide recommendations and explain proposed repair procedures
- Suggest appropriate service locations for clients

What is Required (Qualifications):
- Must be 18 years of age or older
- Must reside in the Tampa Metropolitan Area and the state of Florida
- At least six (6) months of customer service experience required
- At least six (6) months of automotive maintenance or repair experience required
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)

How to Stand Out (Preferred Qualifications):
- Degree in Automotive Technology preferred
- ASE (Automotive Service Excellence) certifications preferred
- Experience in a lube shop, tire shop, repair facility, or dealership preferred

#AutomotiveFleetManagement #RemoteWork #CustomerService #CareerGrowth #CompetitivePay

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