Automotive Loaner Desk Specialist

Groove Subaru Co; Englewood (CO); On-site; USD 57,308,000 - 63,039,000; Full time

Job summary

Groove Subaru Co in Englewood, Colorado is seeking a detail‑oriented Service Loaner Desk associate to keep customers on the road while their vehicles are serviced. This role emphasizes friendly, professional interactions and precise record‑keeping in a fast‑paced dealership environment.

Starting pay is $20.00 to $22.00 per hour based on experience, with opportunities to grow into other dealership roles through teamwork, efficiency, and a commitment to an exceptional customer experience.

Qualifications

• Strong customer service and communication skills.
• Highly organized with strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfortable interacting with customers face-to-face.
• Basic computer skills and the ability to learn dealership systems.
• Positive attitude and team-oriented mindset.
• Bilingual is a plus.

Responsibilities

• Manage the loaner vehicle process from check-out to return.
• Greet customers and deliver a professional, seamless experience.
• Verify driver's license, insurance, and required documentation.
• Maintain accurate records of loaner agreements and vehicle availability.
• Inspect vehicles before and after use for condition and cleanliness.
• Keep the loaner fleet organized, clean, and ready for customers.
• Handle customer questions and resolve issues quickly and professionally.

Skills

Customer service

Communication

Organized

Multitasking

Face-to-face interaction

Basic computer skills

Team-oriented

Bilingual (plus)

Job description

Groove Subaru Co in Englewood, Colorado is seeking a detail‑oriented Service Loaner Desk associate to keep customers on the road while their vehicles are serviced. This role emphasizes friendly, professional interactions and precise record‑keeping in a fast‑paced dealership environment.

Starting pay is $20.00 to $22.00 per hour based on experience, with opportunities to grow into other dealership roles through teamwork, efficiency, and a commitment to an exceptional customer experience.