Automotive Internet Sales Pro - Appointments & Leads

Ciocca Automotive Group; Quakertown (Bucks County); Presencial; USD 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO and holidays

401(K) retirement plan with company

On the job training

Top insurance program (medical, dental

Advancement within Ciocca Automotive

Employee discounts

Descripción de la vacante

Ciocca Chevrolet of Quakertown is seeking an energetic call center professional to join our growing team. You’ll help customers, schedule sales and service appointments, and respond to inquiries via phone, email, and live chat.

The role offers a $40,000–$65,000 yearly wage range, full-time employment, PTO/holidays, 401(k) with company match, on-the-job training, comprehensive health coverage, advancement opportunities, and employee discounts.

Formación

• At least one previous customer service-related role.
• Strong computer and phone skills.
• Valid driver’s license and clean driving record.
• Bilingual a plus (bonus)

Responsabilidades

• Answer customer calls and establish follows-up with sales/service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

Conocimientos

Customer service

Phone skills

Bilingual

Descripción del empleo

Ciocca Chevrolet of Quakertown is seeking an energetic call center professional to join our growing team. You’ll help customers, schedule sales and service appointments, and respond to inquiries via phone, email, and live chat.

The role offers a $40,000–$65,000 yearly wage range, full-time employment, PTO/holidays, 401(k) with company match, on-the-job training, comprehensive health coverage, advancement opportunities, and employee discounts.