Automotive Internet Sales/Business Development Agent (BDC)

Ron Bouchard's Auto Stores; Lancaster (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation packages

Two weeks paid time off

Comprehensive health, dental, and vision insurance

401(K) with company match

Employee discounts

Job summary

A family-owned auto dealership is seeking a dynamic Automotive Internet Sales Business Development Agent in Massachusetts. This role involves effectively communicating with internet customers, managing sales leads, and scheduling test drives. The ideal candidate has strong customer service skills and possibly call center or internet sales experience. Benefits include competitive compensation, health insurance, and employee discounts. Join us to contribute to our family-oriented culture focused on trust and integrity.

Qualifications

• Previous customer service experience is required.
• Call center or Internet sales experience is a plus.
• Requires strong communication skills to work effectively with customers.
• Requires strong communication skills in order to work most effectively with customers.

Responsibilities

• Communicate effectively with internet customers and prospects.
• Manage Internet sales leads and respond to inquiries swiftly.
• Schedule appointments with interested buyers for test drives.
• Disclose terms of sales with consumers and collaborate with dealership management.

Skills

Communication skills

Customer service experience

Organization

Sales experience

Job description

Ron Bouchard's Auto Stores is seeking a dynamic and results-driven Automotive Internet Sales Business Development Agent to join our team. If you have a passion for the automotive industry, excellent communication skills, and a knack for building relationships, this may be the perfect opportunity for you! We are looking for a candidate with afternoon and early evening availability to work our closing shifts.

As an Automotive BDC Representative, you will be directly responsible for monitoring, following up with potential customer inquiries received via the internet, phone. Outstanding customer service, organization, and follow-through are required. If you have experience as an appointment setter and/or call center experience, we'd love to hear from you!

Job Responsibilities

• Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or text)
• Manage Internet sales leads, respond to inquiries in a timely fashion.
• Schedule appointments with interested buyers for test drives.
• Disclosing terms of sales with consumers and reviewing sales with dealership management

Compensation and Benefits

• Competitive compensation packages
• Two weeks of paid time off to start, with paid holidays
• Comprehensive Health, Dental and Vision insurance plans
• 401(K), Roth 401(K) and company match
• Employee discounts

Job Requirements

• Previous customer service experience
• Previous call center and/or Internet sales experience a plus
• Sales experience is a plus, NOT required
• Requires strong communication skills in order to work most effectively with customers

Why work for us?

We're a family owned company who for over 30 years has provided professional, honest and impeccable service to Massachusetts and our surrounding communities. We value the long term relationships we build with both our clients and our employees. Our family consists of five dealerships stretching from Auburn to Lancaster and Fitchburg Massachusetts.

If you're looking for career growth, you're in the right place. We're committed to promoting from within and developing our employees to their fullest potential. Driven by leadership rooted in values of trust, honesty and integrity, our company culture is something truly special. We can't wait for you to be a part of it!

Ron Bouchard's Auto Stores is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

We look forward to hearing about your experience and the opportunity to work together!