Automotive Internet Sales Appointment Specialist

DCD Automotive/Nucar; Walpole (MA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive hourly pay + performance  

Health, dental, and vision benefits

Paid time off and holidays

Training and professional development 

A positive team culture in a growing  

Job summary

Nucar Hyundai of Norwood is seeking an Internet Sales Appointment Coordinator to manage online leads, set qualified appointments, and provide a smooth introduction to our sales team. This fast-paced role rewards clear communication, organization, and proactive follow-up, with full-time hours, evenings/weekends as needed, and a supportive automotive-group culture.

Competitive pay with bonuses and benefits include health, dental, and vision, paid time off, and opportunities for professional

Qualifications

• Experience in customer service, call center, or sales coordination preferred.
• Excellent communication skills (phone, email, and text).
• Strong organizational and multitasking abilities.
• Comfortable working with CRM tools and basic computer programs.
• A positive attitude, professional demeanor, and strong work ethic.

Responsibilities

• Respond quickly and professionally to internet inquiries, phone calls, texts, and emails.
• Build rapport with customers to create trust and encourage them to visit the dealership.
• Set qualified sales appointments and confirm details with customers.
• Keep accurate records in CRM of all interactions and follow-ups.
• Proactively follow up with customers who have shown interest but not yet scheduled.
• Collaborate with the sales team to ensure a smooth handoff and great customer experience.
• Consistently meet daily and weekly contact and appointment goals.

Skills

Customer service

CRM software

Communication skills

Organizational skills

Tools

CRM software tools

Basic computer skills

Job description

Nucar Hyundai of Norwood is seeking an Internet Sales Appointment Coordinator to manage online leads, set qualified appointments, and provide a smooth introduction to our sales team. This fast-paced role rewards clear communication, organization, and proactive follow-up, with full-time hours, evenings/weekends as needed, and a supportive automotive-group culture.

Competitive pay with bonuses and benefits include health, dental, and vision, paid time off, and opportunities for professional