Automotive General Manager

Automotive Hiring; Louisville (KY); On-site; USD 180,000 - 220,000; Full time

Job summary

Automotive Hiring in Louisville, KY is seeking an experienced General Manager for a leading area automotive dealership. You will provide hands-on leadership, drive profitability, and elevate customer satisfaction.

The role requires a proven track record managing multiple departments, strong operational oversight, and the ability to develop strategic plans, coach staff, and build solid partnerships with manufacturers.

Qualifications

• Minimum 5 years of previous automotive dealership management experience.
• Proven ability to lead and manage multiple dealership departments.
• Strong understanding of dealership operations, sales, service, parts, finance, and profitability.
• Excellent leadership, organizational, and decision-making skills.
• Must be able to pass a background screening, drug screen, and physical examination.

Responsibilities

• Maintain and improve CSI scores.
• Plan dealership operations for the coming year and present operating plans to dealer partners for approval.
• Review and recommend improvements to each department manager's monthly forecasts and operating plans.
• Ensure all dealership departments work together harmoniously, efficiently, and profitably.
• Develop and maintain strong working relationships with the manufacturer and lending institutions.
• Ensure a complete and accurate financial statement is submitted to the manufacturer each month.
• Ensure department managers are effectively training, coaching, and supervising employees for maximum performance.
• Develop effective merchandising strategies and assist in creating cost-efficient advertising and marketing programs.
• Resolve customer complaints that have not been successfully handled by department management.
• Provide enthusiastic, hands-on leadership that promotes teamwork, accountability, employee development, and high morale.
• Monitor dealership performance and identify opportunities to improve sales, profitability, customer satisfaction, and overall operations.
• Lead by example and maintain the highest standards of professionalism and integrity.

Skills

Leadership

Communication

Team management

Financial acumen

Customer service

Job description

AUTOMOTIVE GENERAL MANAGER

One of the area's finest automotive dealerships is looking for an experienced General Manager to join our team!

We are seeking a highly motivated, proven dealership leader with a strong track record of success and the leadership skills necessary to take a dealership to the next level.

What We Offer

Up to $200,000+ annually
Commission-based opportunity plus salary

Job Duties & Responsibilities

• Maintain and improve Customer Satisfaction Index (CSI) scores.
• Plan dealership operations for the coming year and present operating plans to dealer partners for approval.
• Review and recommend improvements to each department manager's monthly forecasts and operating plans.
• Ensure all dealership departments work together harmoniously, efficiently, and profitably.
• Develop and maintain strong working relationships with the manufacturer and lending institutions.
• Ensure a complete and accurate financial statement is submitted to the manufacturer each month.
• Ensure department managers are effectively training, coaching, and supervising employees for maximum performance.
• Develop effective merchandising strategies and assist in creating cost-efficient advertising and marketing programs.
• Resolve customer complaints that have not been successfully handled by department management.
• Provide enthusiastic, hands-on leadership that promotes teamwork, accountability, employee development, and high morale.
• Monitor dealership performance and identify opportunities to improve sales, profitability, customer satisfaction, and overall operations.
• Lead by example and maintain the highest standards of professionalism and integrity.

Job Requirements

• Minimum 5 years of previous automotive dealership management experience.
• Proven ability to successfully lead and manage multiple dealership departments.
• Strong understanding of dealership operations, sales, service, parts, finance, and profitability.
• Ability to read, analyze, and comprehend instructions, financial information, and business reports.
• Excellent leadership, organizational, and decision-making skills.
• Professional personal appearance and demeanor.
• Excellent communication skills - in person, by telephone, and in writing.
• Strong customer-service and problem-solving skills.
• Ability to motivate, train, and develop employees.
• Must be able to pass a background screening, drug screen, and physical examination.