Automotive General Manager

Pennsylvania Life; Kent (WA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Paid vacation

Paid sick time

Benefits package including medical

Job summary

Pennsylvania Life is seeking an Automotive General Manager to oversee day-to-day operations and ensure profitability across the district. The role requires leadership of the management team, KPI tracking, and market growth initiatives.

You will hire and mentor department managers, enhance customer experience, and drive revenue by expanding fleet relationships and improving service integration. This full-time position offers competitive compensation and benefits.

Qualifications

• Bachelor's degree or equivalent experience.
• 2-4 years related experience, training or both.
• 4-10 years related experience, training or both.

Responsibilities

• Oversee day-to-day operations across all departments (sales, service, parts).
• Set, monitor and analyze KPIs to achieve revenue and profitability targets.
• Hire, train, motivate and mentor department managers and staff.
• Ensure high client satisfaction and manage company reputation.
• Identify and execute local sales strategies to grow revenue and relationships with fleet accounts.

Skills

Leadership

Operations Management

Sales & Market growth

Customer Experience

Financial Performance

Education

Bachelor's degree (B.A.)

2-4 years related experience

4-10 years related experience

Job description

AUTOMOTIVE GENERAL MANAGER

As an Automotive General Manager you assume responsibility and are accountable for client/vendor retention and the profitability of each CBU in the district on behalf of the company. Fulfills responsibility using sound business management practices. Plans, motivates and coordinates the activities of the management team.

Description

As an Automotive General Manager you assume responsibility and are accountable for client/vendor retention and the profitability of each CBU in the district on behalf of the company. Fulfills responsibility using sound business management practices. Plans, motivates and coordinates the activities of the management team.

What's In It For You?

• Competitive pay ranging from $80-$100K Yearly Salary
• Paid vacation and sick time
• Option to elect in our comprehensive benefits package including medical, dental, vision, and other supplemental insurance.
• For a full breakdown of what we have to offer, check out our Careers Page! https://www.getspiffy.com/careers

Core Responsibilities

• Operations Management: Directly oversee day-to-day operations, ensuring all departments (sales, service, parts) work together effectively.
• Financial Performance: Achieve revenue goals by setting, monitoring, and analyzing key performance indicators (KPIs), such as inventory turnover, gross profit, and operating expenses.
• Leadership & Staffing: Hire, train, motivate, and mentor department managers and sales staff.
• Customer Experience: Ensure high levels of client satisfaction and retention by resolving complaints and managing company reputation.
• Sales & Market growth: Identify, develop and execute local sales strategies to grow revenue, acquire new fleet customers, and expand relationships with existing accounts.

Requirements

• Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Two to four years related experience and/or training; or equivalent combination of education and experience
• Four to ten years related experience and/or training; or equivalent combination of education and experience.

Key Performance Indicators (KPIs) Monitored

• Net Profit
• Customer Service Index (CSI)
• Service/Parts Gross Profit
• Vehicle Inventory Turnover
• Labor percentage and profit focused