Automotive General Manager

Socket.dev; Kent (WA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation and sick time

Comprehensive benefits package

Job summary

Socket.dev is seeking an Automotive General Manager to lead district operations, drive profitability, and coordinate the management team across sales, service, and parts. You will oversee client and vendor relationships, set strategic goals, and ensure efficient performance.

This role emphasizes strong leadership, budget control, and a focus on customer satisfaction. You will monitor KPIs, recruit and develop staff, and implement local sales initiatives to grow revenue while maintaining high

Qualifications

• Bachelor's degree (B.A.) from four-year college or university; or equivalent combination of education and experience.
• Two to four years related experience and/or training; or equivalent combination of education and experience
• Four to ten years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Direct day-to-day operations across sales, service, and parts.
• Monitor and improve KPIs: net profit, CSI, service/parts gross profit, and inventory turnover.
• Hire, train, motivate, and mentor department managers and sales staff.
• Resolve complaints and manage company reputation to ensure high customer satisfaction.
• Identify, develop and execute local sales strategies to grow revenue and expand existing accounts.

Skills

Leadership

Education

Bachelor's degree (B.A.)

2–4 years related experience

4–10 years related experience

Job description

Description

AUTOMOTIVE GENERAL MANAGER

As an Automotive General Manager you assume responsibility and are accountable for client/vendor retention and the profitability of each CBU in the district on behalf of the company. Fulfills responsibility using sound business management practices. Plans, motivates and coordinates the activities of the management team.

What's In It For You?

• Competitive pay ranging from $80-$100K Yearly Salary
• Paid vacation and sick time
• Option to elect in our comprehensive benefits package including medical, dental, vision, and other supplemental insurance.

Requirements

Core Responsibilities

• Operations Management: Directly oversee day-to-day operations, ensuring all departments (sales, service, parts) work together effectively.
• Financial Performance: Achieve revenue goals by setting, monitoring, and analyzing key performance indicators (KPIs), such as inventory turnover, gross profit, and operating expenses.
• Leadership & Staffing: Hire, train, motivate, and mentor department managers and sales staff.
• Customer Experience: Ensure high levels of client satisfaction and retention by resolving complaints and managing company reputation.
• Sales & Market growth: Identify, develop and execute local sales strategies to grow revenue, acquire new fleet customers, and expand relationships with existing accounts.

Requirements

• Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Two to four years related experience and/or training; or equivalent combination of education and experience
• Four to ten years related experience and/or training; or equivalent combination of education and experience.

Key Performance Indicators (KPIs) Monitored

• Net Profit
• Customer Service Index (CSI)
• Service/Parts Gross Profit
• Vehicle Inventory Turnover
• Labor percentage and profit focused