Automotive General Manager

Velocity Staffing; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Work-Life Balance

Job summary

Meineke Car Care Centers, Inc. is seeking a Store Manager in Indianapolis, Indiana to oversee the daily operations of the shop. Your role will include leading a team of technicians, driving sales, and ensuring exceptional customer service.

Ideal candidates will have previous experience in automotive repair or retail management, strong leadership skills, and a customer-first mindset. Enjoy benefits like 401(k) matching, performance bonuses, and health insurance while working in a positive environment.

Qualifications

• Previous experience in automotive repair, service, or retail management.
• Strong leadership, communication, and organizational skills.
• Ability to drive sales and manage KPIs.

Responsibilities

• Oversee daily operations of the shop.
• Lead, motivate, and develop a team of technicians.
• Drive sales and manage customer satisfaction.
• Handle escalated customer concerns.
• Monitor performance metrics.

Skills

Leadership

Customer Service

Communication

Sales Management

Organizational Skills

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package:
• Employee Discounts
• Positive Work Environment:
• Locally-Owned
• Cutting-Edge Tools and Equipment:
• Work-Life Balance

Overview

Meineke Car Care is a trusted name in the automotive repair industry, dedicated to delivering top-quality service and building long-lasting relationships with our customers. We’re growing fast — and we’re looking for a results-driven, customer-focused Store Manager to lead one of our centers to the next level of success.

Position Summary

The Store Manager is responsible for the overall operation and profitability of the location. This includes leading a team of technicians and service advisors, delivering exceptional customer service, achieving sales goals, managing costs, and ensuring high standards of safety and cleanliness.

Duties

• Oversee daily operations of the shop, including workflow, productivity, and customer satisfaction.
• Lead, motivate, and develop a team of technicians.
• Drive sales by ensuring service recommendations are clearly communicated and properly executed.
• Recruit, train, and develop staff to enhance their skills and promote a positive work environment.
• Utilize POS systems for transaction processing and financial reporting.
• Monitor performance metrics, including labor efficiency, sales targets, and CSI (Customer Satisfaction Index)
• Manage parts ordering and vendor relationships.
• Enforce compliance with company policies, safety standards, and procedures.
• Handle escalated customer concerns and resolve issues professionally.
• Address customer inquiries and resolve issues promptly to ensure satisfaction.

Requirements

• Previous experience in automotive repair, service, or retail management.
• Strong leadership, communication, and organizational skills.
• Ability to drive sales and manage KPIs.
• Customer-first mindset with a focus on quality and integrity.
• Strong communication skills, both verbal and written, to interact with customers and team members.
• Experience with POS and shop management systems a plus.
• Valid driver’s license.