Automotive General Manager

Mieneke Car Care Centers 173; Huber Heights (OH); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Meineke Car Care is seeking a results-driven Store Manager to lead one of our centers to the next level of success. You will oversee daily operations, motivate technicians and service advisors, and ensure exceptional customer service while driving sales and maintaining safety and cleanliness.

This role requires leadership, strong communication, and the ability to manage KPIs, costs, and vendor relationships.

Qualifications

• Experience in automotive repair, service, or retail management.
• Strong leadership, communication, and organizational skills.
• Ability to drive sales and manage KPIs.
• Customer-first mindset with a focus on quality and integrity.
• Strong verbal and written communication skills.
• Experience with POS and shop management systems a plus.
• Valid driver's license.

Responsibilities

• Oversee daily shop operations, including workflow, productivity, and customer satisfaction.
• Lead, motivate, and develop a team of technicians and service advisors.
• Drive sales by clearly communicating and executing service recommendations.
• Recruit, train, and develop staff to enhance skills and morale.
• Utilize POS systems for transaction processing and financial reporting.
• Monitor performance metrics such as labor efficiency, sales targets, and CSI.
• Manage parts ordering and vendor relationships.
• Enforce compliance with policies, safety standards, and procedures.
• Handle escalated customer concerns and resolve issues promptly.
• Address customer inquiries to ensure satisfaction.

Skills

Leadership

Communication

Organization

Sales execution

Customer service

POS software

Shop management

Driver's license

Tools

POS software

Shop management software

Job description

Meineke Car Care is a trusted name in the automotive repair industry, dedicated to delivering top-quality service and building long-lasting relationships with our customers. We’re growing fast — and we’re looking for a results-driven, customer-focused Store Manager to lead one of our centers to the next level of success.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Overview

Meineke Car Care is a trusted name in the automotive repair industry, dedicated to delivering top-quality service and building long-lasting relationships with our customers. We’re growing fast — and we’re looking for a results-driven, customer-focused Store Manager to lead one of our centers to the next level of success.

Position Summary

The Store Manager is responsible for the overall operation and profitability of the location. This includes leading a team of technicians and service advisors, delivering exceptional customer service, achieving sales goals, managing costs, and ensuring high standards of safety and cleanliness.

Duties

• Oversee daily operations of the shop, including workflow, productivity, and customer satisfaction.
• Lead, motivate, and develop a team of technicians.
• Drive sales by ensuring service recommendations are clearly communicated and properly executed.
• Recruit, train, and develop staff to enhance their skills and promote a positive work environment.
• Utilize POS systems for transaction processing and financial reporting.
• Monitor performance metrics, including labor efficiency, sales targets, and CSI (Customer Satisfaction Index)
• Manage parts ordering and vendor relationships
• Enforce compliance with company policies, safety standards, and procedures.
• Handle escalated customer concerns and resolve issues professionally
• Address customer inquiries and resolve issues promptly to ensure satisfaction.

Requirements

• Previous experience in automotive repair, service, or retail management.
• Strong leadership, communication, and organizational skills
• Ability to drive sales and manage KPIs
• Customer-first mindset with a focus on quality and integrity
• Strong communication skills, both verbal and written, to interact with customers and team members.
• Experience with POS and shop management systems a plus
• Valid driver’s license

What We Offer

• Competitive base salary + performance-based bonuses
• Health, dental, and vision insurance options
• Paid time off and holidays
• Ongoing training and advancement opportunities
• Employee discounts on services

Experience

• Automotive sales: 1 year (Preferred)
• Automotive service: 1 year (Preferred)

Compensation: $52,000.00 - $62,400.00 per year

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.

A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.