Automotive Front Desk Specialist & Cashier

FISHERS MOTORCARS LLC; Fishers (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Great Lakes Honda of Fishers is seeking an Automotive Receptionist with Cashier responsibilities to be the first point of contact for customers. You will greet visitors, answer calls, process payments, and provide supportive admin assistance to the service team.

The ideal candidate is friendly, detail-oriented, and organized, with strong communication skills and a professional demeanor to ensure a welcoming customer experience and efficient front-desk operations.

Qualifications

• High school diploma or equivalent; additional education or certifications in customer service or automotive fields is a plus.
• Previous experience in a receptionist or customer service role, preferably in the automotive industry.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multi-task and work in a fast-paced environment.
• Friendly and professional phone etiquette.
• Strong problem-solving skills and ability to handle challenging situations with professionalism.
• Basic knowledge of automotive services and terminology is preferred.

Responsibilities

• Greet customers and visitors in a friendly, professional manner.
• Answer phone calls, direct inquiries to appropriate departments, and take messages when necessary.
• Ensure the front desk area is clean, organized, and welcoming at all times.
• Coordinate with sales, service and management regarding customer needs.
• Handle customer concerns and provide follow-up to ensure satisfaction.
• Perform administrative tasks such as filing, faxing, and data entry.
• Help with other duties as needed to support the team.

Skills

Communication skills

Multi-tasking

Customer service mindset

Professional phone etiquette

Team player

Education

High school diploma

Certifications in customer service or automotive fields (nice to have)

Tools

Microsoft Office

Job description

Great Lakes Honda of Fishers is seeking an Automotive Receptionist with Cashier responsibilities to be the first point of contact for customers. You will greet visitors, answer calls, process payments, and provide supportive admin assistance to the service team.

The ideal candidate is friendly, detail-oriented, and organized, with strong communication skills and a professional demeanor to ensure a welcoming customer experience and efficient front-desk operations.