Automotive Front Desk Pro - PTO & Benefits

Levittown Ford; Wantagh (NY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical & Dental Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Employee Discounts (vehicles, parts &

Life & Disability Insurance

Employee Recognition Programs

Job summary

Merrick Jeep, part of VIP Automotive Group, is seeking a front desk receptionist to be the first point of contact for our busy dealership in Wantagh, NY. This role supports customer service, admin tasks, and showroom operations in a fast-paced environment.

Ideal candidates will have receptionist or customer service experience, strong communication skills, and comfort handling multiple phone lines while maintaining a professional appearance. CDK experience is a plus.

Qualifications

• Previous receptionist, front desk, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Comfortable answering and managing multiple phone lines.
• Basic computer skills (Microsoft Office: Word, Excel, Outlook).
• Highly organized and detail-oriented.
• Able to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Experience with dealership software (CDK) is a plus.

Responsibilities

• Greet customers and visitors entering the dealership.
• Assist with customer check-in and determine needs.
• Answer and route incoming phone calls (multi-line system).
• Direct customers to sales or service departments.
• Provide brochures and basic dealership information.
• Assist with administrative tasks (filing, data entry, scheduling).
• Create key tags and manage vehicle key organization.
• Support showroom operations and maintain a professional front desk.

Skills

Receptionist experience

Customer service

Phone handling

Microsoft Office

Multitasking

Professional appearance

Tools

CDK

Job description

Merrick Jeep, part of VIP Automotive Group, is seeking a front desk receptionist to be the first point of contact for our busy dealership in Wantagh, NY. This role supports customer service, admin tasks, and showroom operations in a fast-paced environment.

Ideal candidates will have receptionist or customer service experience, strong communication skills, and comfort handling multiple phone lines while maintaining a professional appearance. CDK experience is a plus.