Automotive Front Desk & Carfax Support

Crossroads Ford of Indian Trail; Indian Trail (NC); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Life insurance

Sunday closure

Job summary

Crossroads Ford of Indian Trail in Indian Trail, NC seeks a friendly receptionist to handle incoming calls, greet visitors, relay messages, and provide general administrative support. You will maintain the reception area, assist dealership staff, and help with clerical tasks to keep the office running smoothly.

The ideal candidate has a high school diploma and solid computer skills, including Microsoft Office and Excel.

Qualifications

• High school diploma generally required.
• Knowledge of administrative and clerical procedures.
• Knowledge of computers and relevant software applications.
• Knowledge of customer service principles and practices.
• Keyboard skills - proficient in Microsoft and Excel.

Responsibilities

• Answer multi-line telephone system and direct calls
• Take and relay messages
• Provide information to callers
• Greet persons entering organization
• Direct persons to correct destination
• Ensure knowledge of staff movements in and out of organization
• Provide general administrative and clerical support
• Maintain the reception area
• Various tasks as assigned by dealership management
• Generate Carfax reports for pre-sale due diligence

Skills

Customer service

Administrative procedures

Communication skills

Typing / keyboard skills

Education

High school diploma

Tools

Microsoft Office

Excel

Job description

Crossroads Ford of Indian Trail in Indian Trail, NC seeks a friendly receptionist to handle incoming calls, greet visitors, relay messages, and provide general administrative support. You will maintain the reception area, assist dealership staff, and help with clerical tasks to keep the office running smoothly.

The ideal candidate has a high school diploma and solid computer skills, including Microsoft Office and Excel.