Estimator

Superior Collision; Marquette (MI); On-site; USD 55,000 - 80,000; Full time

Job summary

Superior Collision is seeking an Estimator to determine repair costs and timelines, negotiate insurance payments, and clearly communicate costs to customers. Duties include inspecting damaged areas, estimating labor and parts, and drafting work orders in CollisionRight’s system.

The role requires strong knowledge of collision repair processes, attention to detail, and excellent customer service in a fast-paced environment. This position is based in Marquette, MI and on-site.

Qualifications

• Minimum 1–3 years of experience in collision repair.
• Extensive knowledge of vehicle structure to remove/replace damaged components.
• Ability to follow written and verbal instructions.
• Ability to lift 35 lb, occasionally 70 lb.
• Strong negotiation and customer service commitment.

Responsibilities

• Examine damaged parts requiring repair, replacement, or repainting.
• Assess vehicle damage through inspections.
• Estimate labor and parts costs for repairs.
• Prepare insurance forms showing repair cost estimates.
• Communicate vehicle damage and costs to customers professionally.
• Draft work orders and enter into CollisionRight system.
• Maintain records of repairs in company files.

Skills

Collision repair knowledge

Negotiation skills

Attention to detail

Safety procedures

Customer communication

Job description

The Estimator is primarily responsible for determining the approximate cost associated with the vehicle’s damages and determining the timeline by which the repairs can be made. The Estimator is also in charge of negotiating insurance payment and communicating costs to customer.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Examines all parts of vehicle that appear to be damaged that require repair, replacement, or repainting
• Assess vehicle damage though inspections
• Estimates the cost of labor and car part to repair damage on the vehicle
• Prepare insurance forms to show repair cost estimate
• Communicates to customer in a professional manner the damage of vehicle and answers any questions that the customer may have about vehicle, costs, and insurance
• Draft work order with required repair and enter it into CollisionRight’s system
• Keep a record of all repairs in company file

QUALIFICATIONS

• Solid working knowledge of the processes, techniques and materials used in repairing automotive equipment with a minimum of 1-3 years of experience working in the collision repair arena
• Possess extensive knowledge of vehicle structure to remove and replace damaged components, such as doors, windscreens and fenders
• Demonstration of safety precautions required in performing the work in this position
• Possess a strong attention to detail in addition to the ability to follow written and verbal instructions
• Strength to perform average lifting up to 35 pounds and occasionally over 70 pounds
• Demonstrated agility, equilibrium and coordination as required when climbing, stooping, kneeling, crouching, crawling and balancing under precarious conditions
• Strong arm, hand and finger dexterity with demonstrated physical capacity to reach, handle, finger and feel
• Strong negotiation skills along with a commitment to servicing the customer
• Comfortable working in a fast-paced, production oriented environment.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.