Automotive DMS Implementation Lead - Travel-Heavy

CLA (CliftonLarsonAllen); Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

CLA, a top national professional services firm, seeks a Tekion Engagement Consultant to lead Simulation Training, Go-Live, and post-deployment support for automotive dealership clients. You will deliver end-user training, translate requirements into DMS configurations, and collaborate with project teams to ensure successful implementations.

The role requires driving adoption through change management and providing post-go-live support, with significant travel and client-facing responsibilities.

Qualifications

• 6+ years of relevant experience.
• Bachelor's degree required; equivalent combination may be accepted.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams).
• Experience with Dealer Management Systems used in automotive dealerships.
• Strong end-user training and delivery skills.
• Willingness to travel more than 50%.

Responsibilities

• Lead Simulation Training, Go-Live, and post-go-live support for dealership clients.
• Serve as primary client contact during deployment and provide post-go-live support.
• Deliver product training to dealership staff across Sales, Service, Parts, and Accounting.
• Schedule and lead status meetings and manage implementation communications.
• Execute test plans, support UAT, and QA efforts.
• Translate business requirements into DMS configurations and enhancements.
• Analyze dealership processes and apply best practices.
• Support change management initiatives to drive adoption and minimize disruption.

Skills

DMS knowledge

Automotive processes

Microsoft Office

Slack

Microsoft Teams

User Acceptance Testing

Change management

Training delivery

Travel >50%

Education

Bachelor's degree

Tools

DMS software

Job description

CLA, a top national professional services firm, seeks a Tekion Engagement Consultant to lead Simulation Training, Go-Live, and post-deployment support for automotive dealership clients. You will deliver end-user training, translate requirements into DMS configurations, and collaborate with project teams to ensure successful implementations.

The role requires driving adoption through change management and providing post-go-live support, with significant travel and client-facing responsibilities.