Automotive DMS Engagement Consultant Training Go-Live Lead

CLA (CliftonLarsonAllen)

Tempe (AZ)

On-site

USD 110,000 - 140,000

Full time

6 days ago
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Job summary

CLA is seeking a Tekion Engagement Consultant to partner with automotive dealership clients. You will lead Simulation Training, Go-Live, and post-deployment support, ensuring successful adoption of DMS solutions.

You’ll deliver end-user training, translate requirements into system configurations, and collaborate with project teams to drive client success. Travel is significant (>50%), and you will work closely with project managers to manage risks, test plans, and change management initiatives

Qualifications

  • 6 years of relevant experience required.
  • Bachelor's degree is required; combination of experience may be accepted.
  • Knowledge of DMS and automotive dealership workflows is expected.

Responsibilities

  • Lead Simulation Training, Go-Live, and Follow-Up phases to drive adoption.
  • Serve as the primary client contact during deployment and post-go-live support.
  • Deliver product training to dealership staff across Sales, Service, Parts, and Accounting.
  • Schedule and lead status meetings; manage implementation communications and training schedules.
  • Execute test plans, facilitate UAT, and support QA efforts.
  • Translate business requirements into DMS configurations and enhancements.
  • Analyze dealership processes; recommend improvements and best practices.
  • Support change management to drive adoption and mitigate disruption; collaborate to identify risks and resolve issues.

Skills

DMS knowledge
Dealership processes knowledge
End-user training
Change management
Communication skills
Collaboration tools (Slack, Teams)

Education

Bachelor's degree

Tools

Microsoft Office
Slack
Microsoft Teams
Ticketing systems
Dealer Management Systems (DMS)

Job description

CLA is seeking a Tekion Engagement Consultant to partner with automotive dealership clients. You will lead Simulation Training, Go-Live, and post-deployment support, ensuring successful adoption of DMS solutions.

You’ll deliver end-user training, translate requirements into system configurations, and collaborate with project teams to drive client success. Travel is significant (>50%), and you will work closely with project managers to manage risks, test plans, and change management initiatives

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