Automotive Division Manager

Click Here Digital; Baton Rouge (LA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Job summary

A digital marketing firm in Baton Rouge is seeking a Director of Account Services for their Automotive Division. The ideal candidate will lead a team dedicated to enhancing client satisfaction and driving revenue growth within the automotive sector. Candidates should have a solid background in account management over 4 years and possess leadership experience alongside skills in digital marketing, including SEM and CRM tools. Benefits include medical insurance and 401(k).

Qualifications

• 4+ years in account management within the automotive industry.
• 5+ years of people management experience.
• Experience with SEM/PPC, SEO, and social media marketing.

Responsibilities

• Oversee a team of Account Managers and Automotive Division Managers.
• Manage recruitment and performance evaluations.
• Develop strategies for revenue growth within the automotive sector.

Skills

Account management

Client services

Leadership

Revenue growth

Communication

Digital marketing tools

Tools

Google Analytics

Google AdWords

Salesforce

Job description

Connecting Talent to Opportunity | Career Matchmaker, Culture Champion & Office Vibe Master

As the Director of Account Services - Automotive Division, you will be responsible for leading and overseeing a team of Account Managers and Auto Division Managers dedicated to servicing our automotive clients. You will play a pivotal role in developing and executing strategic account plans, fostering client relationships, and driving revenue growth within the automotive sector. The ideal candidate will have a deep knowledge of the automotive industry, strong leadership skills, and a track record of delivering exceptional client service.

This is an in-office that will be filled for our headquarters in Baton Rouge, LA.

Objectives

• Maintain high standards of service within the department to fulfill client satisfaction within our existing portfolio.
• Manage the Operations layer of support for the Account Management team, including Auto Division Managers.
• Manage relationships with both Click Here partners and clients.
• Keep client and employee retention above minimum performance standards.
• Roll out initiatives pushed down by the Executive team to support more efficient processes for managing client expectations.
• Support, mentor, and manage the performance of all Automotive Account Managers, while also holding them accountable to meeting their responsibilities.

Job Responsibilities

• Directly responsible for the management of all employees in the Automotive Account Management division, including Auto Division Managers, Account Managers, and Marketing Coordinators.
• Manage recruitment and pipeline of new department hires and overall bandwidth of department.
• Constant evaluation of employee performance and development.
• Build and maintain strong client relationships, serving as a point of contact for various automotive clients and ensuring their needs are met.
• Collaborate with cross-functional teams, including all fulfillment departments, to develop solutions tailored to client needs.
• Drive innovation and leadership within the automotive division, staying up to date with industry trends, technologies and best practices.
• Manage team expectations and standards on all deliverables and deadlines.
• Monitor and hold AM’s and ADM’s accountable to all department and company policies, processes, and initiatives.
• Monitor account performance, analyze data, and identify opportunities for growth.
• Partner with senior leadership to develop and implement business development strategies to expand automotive presence and secure new business.
• Provide insights from a client-facing perspective when discussing internal initiatives.
• Identify opportunities for upselling and cross-selling, and ensuring alignment with client goals and objectives.
• Manage a structure/process for tracking Client Deliverables (Notes, Sales, Quality of notes).
• Travel to meet with clients to review performance and as needed (QBR).
• Other duties may be assigned.

Required Qualifications

• 4+ years of experience in account management or client services, with a focus on the automotive industry
• 5+ years of people management and leadership
• Experience in driving revenue growth, managing client relationships, and leading high-performing teams.
• Deep understanding of SEM/PPC, SEO, Programmatic Display and Video, Social Media Marketing, OTT/CTV
• Strong leadership skills with the ability to motivate teams and drive results in a fast-paced environment.
• Experience working with automotive dealerships with knowledge of automotive consumer trends, competitive landscape, and market dynamics.
• Excellent communication and presentation skills to articulate complex concepts and build rapport with clients and internal teams.
• Proficiency using industry tools (Google Analytics, Google Adwords, Facebook Ads).
• Proficiency in CRM software (Salesforce), Microsoft Office/Google Workspace (Docs, Sheets, Slides, Gmail, Google Chat).

Preferred Qualifications

• Agency experience
• Experience selling digital marketing solutions
• Google certifications

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave

Get notified about new Automotive Manager jobs in Baton Rouge, LA.