Automotive Account Manager

Click Here Digital; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Click Here Digital is seeking an Automotive Account Manager to serve as a trusted consultant, shaping and executing digital strategies that meet client goals and deliver measurable results.

You will work with cross-functional teams to plan campaigns, monitor performance, and present strategic insights to optimize results. Strong communication, analytics, and knowledge of SEM, SEO, online display, and social media are essential.

Qualifications

• Experience in digital marketing, account management, client services or a related field.
• Strong understanding of digital marketing channels including SEM, SEO, Online Display, and Social Media marketing.
• Knowledge of the automotive sales industry and processes.
• Exceptional communication skills, verbal and written.
• Ability to analyze data sets and identify trends based on KPIs.
• Excellent project management and multitasking abilities.
• Proficiency with Google Analytics, CRMs, Google Ads, and Facebook Business Manager.
• Strong time-management and organizational skills.
• Strategic thinking with a proactive approach to industry trends.
• Client-focused approach with commitment to exceptional service.

Responsibilities

• Build and maintain relationships with clients, serving as main contact for digital strategy and execution.
• Plan and execute digital marketing strategies based on client goals and objectives.
• Collaborate with cross-functional teams to develop strategies and ensure campaign success.
• Communicate daily with clients on advertising strategy and campaign performance.
• Develop and present digital marketing proposals covering strategies, goals, tactics and KPIs.
• Monitor campaign performance, analyze data, and provide insights to optimize strategies.
• Identify upsell opportunities within existing client accounts.
• Manage project timelines, budgets and resources for campaigns.
• Prepare client reports outlining performance and value delivered.
• Stay up to date with industry trends and technologies to advise clients.
• Handle issues and ensure timely resolutions and client satisfaction.
• Travel quarterly or as needed for client consultations.
• Other duties as assigned.

Skills

Digital marketing

Account management

Client services

SEM

SEO

Online display

Social media marketing

Data analysis

Campaign management

Communication

Education

Bachelor’s degree in Marketing/Business/Communications

Tools

Google Analytics

CRM systems

Google Ads

Facebook Business Manager

Job description

As an Automotive Account Manager at Click Here Digital, you will serve as a trusted consultant to our clients, working closely with them to understand their unique business goals and challenges. You will be responsible for crafting and executing digital strategies that leverage our suite of services to deliver measurable results. This role requires a combination of strategic thinking, exceptional communication skills, and a deep understanding of digital marketing trends.

Job Responsibilities

• Build and maintain strong, lasting relationships with clients, serving as their main point of contact for all digital strategy and execution matters.
• Plan and execute digital marketing strategies based on client goals and objectives, and consult with clients on processes and industry best practices.
• Collaborate with cross-functional teams to develop strategies and ensure the success of campaign delivery, performance, and execution based on client objectives.
• Daily client communication on advertising strategy and campaign performance results into an actionable narrative for clients.
• Develop and present detailed digital marketing proposals that encompass strategies, goals, tactics and KPIs.
• Monitor campaign performance, analyze data, and provide strategic insights to optimize digital strategies for maximum impact.
• Evaluate client’s needs and assist to drive revenue growth while identifying new opportunities.
• Manage project timelines, budgets and resources to ensure execution of digital campaigns.
• Identify upsell opportunities within existing client accounts.
• Prepare reports for clients, outlining campaign performance and demonstrating the value delivered.
• Stay up to date with the latest industry trends and technologies, advising clients on opportunities.
• Handle any issues or concerns that may arise during the course of client projects, ensuring a timely resolution and client satisfaction.
• Travel quarterly or on a need basis for client consultations
• Other duties may be assigned related to the position

Required Qualifications

• Experience in digital marketing, account management, client services or a related field
• Strong understanding of various digital marketing channels, including SEM, SEO, Online Display, and Social Media marketing
• Knowledge of the automotive sales industry and processes
• Exceptional communication skills, both verbal and written, with the ability to convey complex ideas clearly and effectively
• Ability to analyze data sets and identify trends based on industry KPIs
• Excellent project management skills, including the ability to manage multiple client accounts simultaneously.
• Proficiency using industry tools and platforms such as Google Analytics, CRM systems, Google Adwords, Facebook Business Manager, etc.
• Excellent time-management and organizational skills
• Strong strategic thinking and problem solving abilities
• A passion for staying ahead of industry trends and sharing knowledge with both internal and external teams
• Client-focused approach with a commitment to delivering exceptional service.
• Proficiency in Microsoft Office/Google Workspace (Google Docs, Sheets, Slides, Google Meet, GChat, etc).

Preferred Qualifications

• Bachelor’s degree in Marketing, Business, Communications or related field
• Experience in selling digital marketing solutions
• Agency experience
• Google Certifications