Automotive Dispatcher: Tech-Savvy Problem Solver

Dave Wright Auto; Hiawatha (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation

PTO

Holidays

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Company 401K

Stipend program

Christmas Party

National Holidays

Golf outing

Appreciation for a job well done

Job summary

Dave Wright Auto in Hiawatha, IA, is seeking an experienced Dispatcher who can manage technician dispatching and shop workflow while scheduling appointments and handling repair paperwork. The role requires clear communication and a results-driven approach to keep the service flow smooth.

The ideal candidate is an experienced technician with strong problem-solving abilities, a positive, outgoing demeanor, and a team-oriented mindset, ready to support guests and colleagues in a fast-paced

Qualifications

• Experienced technician with dispatching knowledge.
• Outgoing and approachable personality.
• Excellent communication skills.
• Confident, strong problem solver.
• Detail oriented and organized.
• Career minded and reliable.

Responsibilities

• Manage technician dispatching and shop workflow.
• Schedule appointments.
• Complete paperwork for automotive repairs.
• Relay information to technicians for completion of work.
• Follow up on detailed tasks.
• Communicate with guests, management and other departments to solve problems.
• Collaborate with other departments to reach goals.
• Other duties as required.

Skills

Dispatching experience

Communication skills

Problem solving

Organized

Team player

Customer service

Job description

Dave Wright Auto in Hiawatha, IA, is seeking an experienced Dispatcher who can manage technician dispatching and shop workflow while scheduling appointments and handling repair paperwork. The role requires clear communication and a results-driven approach to keep the service flow smooth.

The ideal candidate is an experienced technician with strong problem-solving abilities, a positive, outgoing demeanor, and a team-oriented mindset, ready to support guests and colleagues in a fast-paced