Automotive Dispatcher / Assistant Service Manager

New Rochelle; City of New Rochelle (NY); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading company in the automotive sector is seeking an Automotive Dispatcher/Assistant Service Manager for their Service Department. The role involves efficient dispatch of repair orders, maintaining customer satisfaction, and supporting the Service Manager. Ideal candidates will have 2+ years in a dealership environment, showcasing strong organizational and communication skills. Join this dynamic team and accelerate your career with opportunities for growth and a comprehensive benefits package.

Benefits

Health, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off & Holidays

Employee Discounts on Vehicles and Service

Qualifications

• 2+ years of experience in a dealership service department (dispatcher, service advisor, or management role preferred).
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Efficiently dispatch repair orders to technicians based on skill level, availability, and priority.
• Support the Service Manager with day-to-day operations, including workflow optimization.
• Monitor and update repair timelines to ensure on-time vehicle delivery.

Skills

Organizational skills

Multitasking skills

Communication skills

Interpersonal abilities

Knowledge of DMS software

Job description

Join the Audi New Rochelle Team!

Automotive Dispatcher / Assistant Service Manager

Location:New Rochelle, NY
Job Type:Full-Time
Department:Service

Are you ready to accelerate your career with a premium brand? Audi New Rochelle is looking for a highly motivated, detail-oriented, and customer-focused Automotive Dispatcher/Assistant Service Manager to join our fast-paced and dynamic Service Department!

What You'll Do:

• Efficiently dispatch repair orders to technicians based on skill level, availability, and priority

• Support the Service Manager with day-to-day operations, including workflow optimization and team coordination

• Communicate with technicians, advisors, and parts department to ensure smooth service operations

• Monitor and update repair timelines to ensure on-time vehicle delivery

• Ensure customer satisfaction by maintaining strong relationships and timely updates

• Assist in resolving any service-related concerns or escalations

• Maintain accurate service records and adhere to dealership and manufacturer standards

Why Join Us?

• Work with aprestigious, high-performance brand

• Be part of acollaborative, team-orientedenvironment

• Opportunity forgrowth and advancementwithin the dealership group

• Competitivecompensationandbenefits package, including:

  • Health, Dental & Vision Insurance

  • 401(k) with Company Match

  • Paid Time Off & Holidays

  • Employee Discounts on Vehicles and Service

What We're Looking For:

• 2+ years of experience in a dealership service department (dispatcher, service advisor, or management role preferred)

• Strong organizational and multitasking skills

• Excellent communication and interpersonal abilities

• Knowledge of CDK/ADP or similar DMS software is a plus

• Passion for the automotive industry and a drive to exceed expectations

Apply Today!

Ready to shift your career into high gear? Submit your resume to [e-mail] and a brief cover letter telling us why you're the perfect fit for Audi New Rochelle!

Audi New Rochelle
Where performance meets passion.