Automotive dispatcher and internal advisor

Porsche-Princeton; Lawrence Township (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Flexible Work Schedule

Job summary

Porsche Princeton is seeking an experienced Automotive Service Dispatcher and Internal Service Advisor to enhance our customers' experience within the service department. Responsibilities include workflow management of Porsche vehicles, technician scheduling, and customer service.

We offer a supportive, energetic work environment with extensive growth opportunities. Candidates should possess a friendly personality and strong communication skills, along with a clear driving record and the

Qualifications

• Must have previous automotive experience in this position, with a minimum of 3 years.
• Fantastic communication skills with customers.
• Professional, well-groomed personal appearance.

Responsibilities

• Oversee flow of Drive Lane for prompt service.
• Take ownership of the customer's experience.
• Provide concierge support for all inquiries.
• Ensure daily inventory of technicians' time is sold.
• Distribute work efficiently between technicians.
• Quality check and go on service drives with clients.
• Handle all internal repair orders.

Skills

Automotive experience

Time management

Communication skills

Organizational skills

Job description

MUST HAVE PREVIOUS AUTOMOTIVE EXPERIENCE IN THIS POSITION, WITH MINIMUM EXPERIENCE OF 3 YEARS.

Porsche Automotive Service Dispatcher and Internal Service Advisor

As a Princeton Porsche Dispatcher and Internal Service Advisor, you will own our customer's experience in the service department. You will be handling the work flow of our client's Porsche vehicles as well as our inventory needs, technician scheduling and customer service. Fromtaking care of the maintenance and warranty repairsto handling ofthe repair process of all our vehicles. Ouremployees are true professionals who enjoy helping others. We are looking for a candidate with previous experience in this position.

Porsche Princeton is looking for talented, detail-oriented, and dedicated professionals to join our team and ensure the bright future of our franchise. If you are personable, energetic and of high integrity, this is fantastic opportunity to take the next step in your automotive career.

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently
• Quality check and go on service drives with clients
• Handle all internal repair orders

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen