Automotive Service Dispatcher & Client Concierge

Porsche Princeton; Lawrence Township (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Flexible Work Schedule

Job summary

Porsche Princeton is actively seeking a Dispatcher and Internal Service Advisor to enhance the customer experience in the service department. The role involves managing technician schedules, overseeing the workflow for repairs, and ensuring exceptional service delivery.

Ideal candidates will have a minimum of 3 years in automotive positions, showcasing strong communication and time management skills. The company offers a supportive environment with benefits including medical and dental, 401K,

Qualifications

• Must have previous automotive experience with a minimum of 3 years.
• Demonstrated ability to manage others.
• Professional, well-groomed personal appearance.

Responsibilities

• Oversee flow of Drive Lane to ensure effective service.
• Take ownership of the customer's experience.
• Provide concierge support for all owner inquiries.
• Distribute work between technicians efficiently.
• Handle all internal repair orders.

Skills

Time management

Communication skills

Organizational skills

Team management

Job description

Porsche Princeton is actively seeking a Dispatcher and Internal Service Advisor to enhance the customer experience in the service department. The role involves managing technician schedules, overseeing the workflow for repairs, and ensuring exceptional service delivery.

Ideal candidates will have a minimum of 3 years in automotive positions, showcasing strong communication and time management skills. The company offers a supportive environment with benefits including medical and dental, 401K,