Automotive Dealership Receptionist

Rydell Ford; Waterloo, Northern (IA, KY); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan with Company

Paid Vacation

Job summary

Rydell Chevrolet in Waterloo, IA is seeking a friendly receptionist to greet customers, answer phones, and support daily office tasks in a busy dealership environment.

You will be the first point of contact, provide information, direct calls, schedule service appointments, and assist team members with administrative duties.

This full-time position offers a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m., competitive pay ($16-$17/hour based on experience), benefits, and opportunities for growth.

Qualifications

• Excellent customer service and communication skills.
• Friendly, professional attitude.
• Strong attendance and punctuality.
• Ability to multitask in a busy office environment.
• Previous reception/front desk experience is a plus.

Responsibilities

• Answer incoming calls promptly using a multi-line phone system.
• Direct customers to the appropriate person or department.
• Greet customers and visitors in a courteous, professional manner.
• Take accurate messages and assist with general questions.
• Help schedule service appointments and manage calendars.
• Maintain a professional reception area and organized workspace.
• Assist with administrative tasks for the dealership.

Skills

Customer service

Communication

Attendance & punctuality

Multitasking

Tools

Multi-line phone system

Job description

Automotive Dealership Receptionist

Rydell Chevrolet – Waterloo, IA
Full-Time | Monday–Friday | 8:00 a.m.–5:00 p.m. | Employee Benefits

$16 - $17 per hour based on experience

Join the Rydell Chevrolet Team

Rydell Chevrolet is looking for a friendly, dependable, and customer-focused Receptionist to join our team in Waterloo, Iowa.

As our Receptionist, you will be one of the first points of contact for our customers and play an important role in creating a positive first impression of our dealership. You will answer and direct incoming phone calls, greet and assist customers, provide general dealership information, and support our team with a variety of administrative and clerical duties.

We are looking for someone with excellent customer service and communication skills, a positive attitude, strong attention to detail, and dependable attendance. If you enjoy helping people and working in a professional, team-oriented environment, this could be a great opportunity for you.

Schedule

• Monday through Friday
• 8:00 a.m. – 5:00 p.m.
• Full-Time
• Consistent daytime schedule

Build Your Career with Rydell

If you're looking for a company that values teamwork, integrity, exceptional customer service, and professional growth, Rydell Chevrolet is the place for you.

We are committed to providing a supportive work environment where employees can develop new skills, advance their careers, and make a difference every day.

Why Rydell?

At Rydell Chevrolet, our mission is simple:

\"To Be So Effective That We Are Able To Be Helpful To Others.\"

This philosophy extends beyond our customers and employees to the communities we serve. We are committed to making a positive impact through community involvement, charitable giving, and volunteer efforts while providing opportunities for our employees to grow, succeed, and build rewarding careers.

We believe our employees are our greatest asset. That's why we offer competitive pay, excellent benefits, ongoing training, and opportunities for career advancement.

What You Will Do

Customer Service & Reception

• Answer incoming calls promptly and professionally using a multi-line phone system.
• Determine the nature of each call and quickly direct customers to the appropriate person or department.
• Greet customers and visitors in a friendly, courteous, and professional manner.
• Minimize the amount of time customers spend on hold and check back with callers as needed.
• Take accurate and detailed messages.
• Assist customers with general questions and provide basic dealership information.
• Handle customer concerns professionally and connect customers with the appropriate manager or department for resolution.
• Become familiar with dealership departments, employees, and internal procedures to provide efficient customer service.
• Assist customers with scheduling a service appointment when needed.
• Maintain a professional, organized, and neat reception/work area.

Customer Refreshment Center

• Maintain the customer Refreshment Center throughout the day.
• Keep beverages, refreshments, and supplies stocked and organized.
• Make sure the area remains clean, neat, and welcoming for our customers.

What We Are Looking For

• Excellent customer service and communication skills
• Friendly, positive, and professional attitude
• Strong telephone etiquette
• Excellent attendance and punctuality
• Dependable and organized with strong attention to detail
• Ability to communicate customer needs and requests effectively to management and other dealership personnel
• Ability to multitask in a busy office environment
• Professional appearance and demeanor
• Ability to maintain a clean and organized workspace
• Previous experience in reception, front desk, customer service, administrative support, clerical work, or an automotive dealership is a plus

Benefits Include

• Health Insurance
• Dental Insurance
• Vision Insurance
• $10,000 Company-Paid Life Insurance
• Short-Term Disability Insurance
• 401(k) Retirement Plan with Company Match
• Paid Vacation
• Employee Assistance Program (EAP)
• Gym Membership Reimbursement
• Employee Vehicle Purchase Program
• Employee Parts and Service Discounts
• Paid Volunteer Time
• Career Advancement Opportunities

Rydell Chevrolet is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination or harassment based on any characteristic protected by applicable federal, state, or local law.