Automotive Customer Service & Fulfillment Specialist

Socket.dev; Worcester (MA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Bonus eligibility

Job summary

Sherwin-Williams Automotive Finishes Worcester seeks a Customer Service Specialist to engage customers, assess needs, and recommend the right Sherwin-Williams automotive finishes. The role involves handling orders, assisting customers in person and via phone, processing sales, and ensuring a clean, organized stockroom.

Responsibilities include loading/unloading deliveries, operating material handling equipment, and promoting sales initiatives.

Qualifications

• Minimum 1 year of work experience in customer service, retail, or sales.
• Must be at least eighteen (18) years old and legally authorized to work.
• Valid, unrestricted driver’s license required.

Responsibilities

• Prepare orders for delivery or pickup in a safe, timely manner.
• Load and unload products from deliveries.
• Operate material handling and tinting/mixing equipment safely.
• Assist customers in person and over the phone with product/service needs.
• Process sales transactions accurately per policy.
• Maintain clean, safe, and organized stockroom and facilities.

Skills

Customer service

Retail

Sales

Communication

Education

High School diploma or GED

Tools

Forklifts

Pallet jacks

Cash handling

Job description

Sherwin-Williams Automotive Finishes Worcester seeks a Customer Service Specialist to engage customers, assess needs, and recommend the right Sherwin-Williams automotive finishes. The role involves handling orders, assisting customers in person and via phone, processing sales, and ensuring a clean, organized stockroom.

Responsibilities include loading/unloading deliveries, operating material handling equipment, and promoting sales initiatives.