Automotive Customer Service Advisor - Drive Satisfaction

Discount Tire & Service Centers

Cathedral City (CA)

On-site

USD 42,000 - 63,000

Full time

14 days+

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Benefits offered by this job

5 Day Work Week

401(k)

Paid Vacation

Major Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Competitive Compensation

Family atmosphere

Job summary

Discount Tire & Service Centers in Cathedral City, CA is seeking an enthusiastic automotive service advisor to bridge customers with our technicians. You will manage customer relationships, present tire and repair options, and help grow loyalty while upholding company standards.

The role emphasizes energetic customer interaction, accurate estimates, and product knowledge to drive sales and satisfaction. Join a family-like team with strong support and room to grow in a busy store environment.

Qualifications

Experience in automotive service advisory or related customer-facing role.
Strong customer service orientation.
Ability to create estimates using electronic information programs.

Responsibilities

Build Customer Satisfaction & Loyalty.
Sell Tire and Auto Repair Products and Services.
Create results for teammates, customers, and the company.
Create estimates using electronic information programs.
Product knowledge, benefits and features.
In charge of store when Manager is off.
Follow all Bureau of Automotive Repair regulations.
Demonstrate a high level of energetic response to every customer, on the phone or in store.