Automotive Service Advisor — Customer Experience & Growth

bigbrandtire; Long Beach (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Commission and overtime

Paid vacation and holidays

Medical, dental, vision

Life Insurance

401(k) with company match

Employee discounts

ASE reimbursement

Career growth into management

Job summary

American Tire Depot in California seeks a Service Advisor to greet guests and provide world-class service, translating mechanical needs into clear recommendations.

You will confidently sell tires, wheels, repairs, warranties, and services; perform visual inspections; build lasting customer relationships; and help maintain showroom and inventory standards while supporting smooth, safe operations.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive
• Proven ability to sell services and build trust
• Strong communication and organizational skills

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as liaison between customer and technician – translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Automotive sales

Customer service

Communication

Job description

American Tire Depot in California seeks a Service Advisor to greet guests and provide world-class service, translating mechanical needs into clear recommendations.

You will confidently sell tires, wheels, repairs, warranties, and services; perform visual inspections; build lasting customer relationships; and help maintain showroom and inventory standards while supporting smooth, safe operations.