Auto Service Advisor — 5-Day Week & Customer Success

Discount Tire & Service Centers; Anaheim (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401K

Paid Vacation

Major Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Competitive Compensation

Family atmosphere

Job summary

Discount Tire & Service Centers is seeking an enthusiastic automotive service advisor in Anaheim, CA. You will engage customers, relay needs to technicians, and drive satisfaction through clear communication and accurate estimates.

A strong attitude and drive are expected to excel in this role. Responsibilities include managing customer relationships, promoting tire and repair services, and supporting the store when the manager is away.

Qualifications

• Energetic, customer-focused professional with strong communication skills.
• Experience as an automotive service advisor or in a related service role is preferred.
• Ability to build trust and rapport with customers and teammates.

Responsibilities

• Serve as liaison between technicians and customers.
• Build customer satisfaction and loyalty.
• Sell tire and auto repair products and services.
• Create estimates using electronic information programs.
• Oversee store operations when the manager is off.
• Ensure compliance with Bureau of Automotive Repair regulations.

Skills

Customer service

Automotive knowledge

Interpersonal skills

Job description

Discount Tire & Service Centers is seeking an enthusiastic automotive service advisor in Anaheim, CA. You will engage customers, relay needs to technicians, and drive satisfaction through clear communication and accurate estimates.

A strong attitude and drive are expected to excel in this role. Responsibilities include managing customer relationships, promoting tire and repair services, and supporting the store when the manager is away.