Automotive Courtesy Technician

Grease Monkey #41; High Point (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Discounted Services for Employees

Flexible Hours

Opportunities for Advancement

Job summary

Grease Monkey in High Point, NC is seeking a courteous technician to assist with full service oil changes, vacuuming, window cleaning, and tire pressure checks, delivering a clean and efficient customer experience.

No prior experience required; basic literacy and verbal communication are essential. Training provided and opportunities for advancement; standard safety gear provided.

This on-site position offers flexible hours and benefits including health insurance and employee discounts.

Qualifications

• Basic literacy (read, write, math skills); Verbal communication skills
• Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
• Attention to detail
• No previous experience or training required

Responsibilities

• Work safely, wear safety gear
• Prepare vehicle for service; place seat cover and floor mat in vehicle
• Drive vehicle into bay; perform light check
• Assist in documenting service information - vehicle damage, unusual conditions
• Vacuum interior, check and set tire pressure, clean exterior windows and headlights
• Prepare/affix static sticker
• Start vehicle and check oil pressure, reset oil indicator light
• Drive vehicle out of the bay to customer pickup area, present vehicle to customer
• Thank customers for their business and invite them to return
• In addition to duties, assist with general center maintenance and cleaning duties

Skills

Basic literacy

Verbal communication

Vehicle operation

Hand tools

Attention to detail

No experience required

Tools

Echo System

Job description

Benefits:

• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Company Overview

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.

Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision.

Position Overview

During the Full Service Oil Change, the courtesy technician is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer.

Essential Duties and Responsibilities

• Work safely, Wear safety gear
• Use Echo System
• Prepare vehicle for service; Place seat cover and floor mat in vehicle
• Drive vehicle into bay Perform light check
• Release the hood, Unlock doors, Roll up windows, Remove and secure keys, Notify manager if valuables are found
• Assist in documenting service information - vehicle damage, unusual conditions
• Vacuum entire interior, Check and set tire pressure, Clean exterior windows, including mirrors and headlights in bad weather, Visually inspect wiper blades
• Prepare/affix static sticker
• Start vehicle and check oil pressure, Reset oil indicator light, if applicable
• Drive vehicle out of the bay to customer pickup area, Present vehicle to customer
• Thank customers for their business and invite them to return

Other Duties and Responsibilities

In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, snow and ice from the site, and cleaning restrooms. Crew members must attend crew meetings and run errands as required, as well as other duties assigned by a supervisor.

Job Qualifications

• Basic literacy (ready, writing, math skills); Verbal communication skills
• Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
• Attention to detail
• No previous experience or training required

Working Conditions

Materials and Equipment Used:

Vacuum cleaner, window wash, tire pressure gauge, plastic seat covers and floor mats. Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities:

Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

• Discounted Services for Employees
• Flexible Hours
• Opportunities for Advancement