Automotive Courtesy Technician

grease-monkey-careers; Mishawaka (IN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Training & development

Employee discounts

Discounted Services for Employees

Flexible Hours

Job summary

Grease Monkey is hiring a courteous courtesy technician to perform visible duties during the full service oil change, including vacuuming, window cleaning, and tire pressure setup. You will contribute to a positive customer impression through careful, professional work.

No prior experience needed; on-the-job training through our Technician Training & Certification Program is provided. This on-site role offers flexible hours and opportunities for advancement.

Qualifications

• Basic literacy (reading, writing, math skills) and verbal communication required.
• Ability to operate motor vehicles; use mechanical hand tools.
• Attention to detail. No previous experience or training required.

Responsibilities

• Work safely, wear safety gear.
• Use Echo System.
• Prepare vehicle for service; place seat cover and floor mat in vehicle.
• Drive vehicle into bay; perform light check.
• Release the hood, unlock doors, roll up windows, remove and secure keys, notify manager if valuables are found.
• Assist in documenting service information - vehicle damage, unusual conditions.
• Vacuum interior, check and set tire pressure, clean exterior windows, inspect wiper blades.
• Prepare/affix static sticker.
• Start vehicle and check oil pressure; reset oil indicator light.
• Drive vehicle out of the bay to customer pickup area; present vehicle to customer.
• Thank customers for their business and invite them to return.

Skills

Basic literacy

Verbal communication

Attention to detail

Ability to operate motor vehicles

Use mechanical hand tools

Echo System

Tools

Echo System

Job description

Benefits:

• Bonus based on performance


• Flexible schedule


• Training & development


• Employee discounts

Company Overview

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.

Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision.

Position Overview

During the Full Service Oil Change, the courtesy technician is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer.

Essential Duties and Responsibilities

• Work safely, Wear safety gear


• Use Echo System


• Prepare vehicle for service; Place seat cover and floor mat in vehicle


• Drive vehicle into bay Perform light check


• Release the hood, Unlock doors, Roll up windows, Remove and secure keys, Notify manager if valuables are found


• Assist in documenting service information - vehicle damage, unusual conditions


• Vacuum entire interior, Check and set tire pressure, Clean exterior windows, including mirrors and headlights in bad weather, Visually inspect wiper blades


• Prepare/affix static sticker


• Start vehicle and check oil pressure, Reset oil indicator light, if applicable


• Drive vehicle out of the bay to customer pickup area, Present vehicle to customer


• Thank customers for their business and invite them to return

Other Duties and Responsibilities

In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, snow and ice from the site, and cleaning restrooms. Crew members must attend crew meetings and run errands as required, as well as other duties assigned by a supervisor.

Job Qualifications

• Basic literacy (ready, writing, math skills); Verbal communication skills


• Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools


• Attention to detail


• No previous experience or training required

Working Conditions

Materials and Equipment Used: Vacuum cleaner, window wash, tire pressure gauge, plastic seat covers and floor mats. Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

• Discounted Services for Employees


• Flexible Hours


• Opportunities for Advancement