Automotive Courtesy Technician

Grease Monkey #41; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Discounted Services for Employees

Flexible Hours

Opportunities for Advancement

Health insurance

Job summary

Grease Monkey is looking for a courteous technician to perform full service oil changes and related tasks. You will prepare vehicles for service, ensure safety, and help provide a clean, positive customer experience.

This entry-level role requires basic literacy and a willingness to learn; no prior experience is required. Flexible hours and opportunities for advancement are available within our growing automotive network.

Qualifications

• Basic literacy (reading, writing, math).
• Verbal communication skills.

Responsibilities

• Work safely and wear safety gear.
• Prepare vehicle for service and set up seat covers/floor mats.
• Vacuum interior and clean windows; check and set tire pressure.
• Assist in documenting service information and communicate findings.

Skills

Basic literacy

Verbal communication skills

Attention to detail

Tools

Echo System

Hand tools

Job description

Benefits:

• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Company Overview

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.

Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision.

Position Overview

During the Full Service Oil Change, the courtesy technician is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer.

Essential Duties and Responsibilities

• Work safely, Wear safety gear
• Use Echo System
• Prepare vehicle for service; Place seat cover and floor mat in vehicle
• Drive vehicle into bay Perform light check
• Release the hood, Unlock doors, Roll up windows, Remove and secure keys, Notify manager if valuables are found
• Assist in documenting service information - vehicle damage, unusual conditions
• Vacuum entire interior, Check and set tire pressure, Clean exterior windows, including mirrors and headlights in bad weather, Visually inspect wiper blades
• Prepare/affix static sticker
• Start vehicle and check oil pressure, Reset oil indicator light, if applicable
• Drive vehicle out of the bay to customer pickup area, Present vehicle to customer
• Thank customers for their business and invite them to return

Other Duties and Responsibilities

In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, snow and ice from the site, and cleaning restrooms. Crew members must attend crew meetings and run errands as required, as well as other duties assigned by a supervisor.

Job Qualifications

• Basic literacy (ready, writing, math skills); Verbal communication skills
• Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
• Attention to detail
• No previous experience or training required

Working Conditions

Materials and Equipment Used

Vacuum cleaner, window wash, tire pressure gauge, plastic seat covers and floor mats. Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities

Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

• Discounted Services for Employees
• Flexible Hours
• Opportunities for Advancement