Automotive Condition Inspector & Report Specialist

Colonial Group; Charleston (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector with a passion for cars to join our growing team. Inspectors are the face of our company, assessing vehicles at dealerships, auctions, and off-lease locations, and explaining findings clearly to clients.

You will partner with a Territory Manager, conduct inspections, prepare condition reports and cost estimates, and help the sales team with cross-sell opportunities. Travel will be required to various dealerships and homes.

Qualifications

• 1 year experience in the automobile field with customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods.
• Strong problem-solving and resourcefulness.
• Proven ability to work independently with minimal supervision.

Responsibilities

• Support efforts to simplify and enhance the customer experience.
• Conduct vehicle inspections at dealerships, auctions, and off-lease sites to detect damage.
• Prepare and submit a condition report and estimated repair/replacement costs.
• Assist sales with upsell or cross-sell opportunities.
• Build strong relationships with dealers and ensure client satisfaction.
• Travel to dealerships and homes to inspect and write reports.
• Capture multiple photos and upload to the image server.
• List inspected vehicles on ACV Auctions platform for bidding.

Skills

Car knowledge

Customer service

English proficiency

Independent worker

Job description

ACV Auctions is seeking an enthusiastic Inspector with a passion for cars to join our growing team. Inspectors are the face of our company, assessing vehicles at dealerships, auctions, and off-lease locations, and explaining findings clearly to clients.

You will partner with a Territory Manager, conduct inspections, prepare condition reports and cost estimates, and help the sales team with cross-sell opportunities. Travel will be required to various dealerships and homes.